Duy Dang

AI & Automation Specialist

Công nghệ / Internet

Ho Chi Minh City, Hồ Chí Minh

Dịch vụ cung cấp

Hands-on experience in building and maintaining complex n8n workflows for my bakery business. Proven track record in integrating LLM/AI Agents via API/Webhooks for business operations. Background in Software Exploratory Testing (Testio) provides a strong foundation for debugging and ensuring error-free workflow execution. Passionate about no-code automation and email list management. Use HTML/CSS/Javascript to build website for clients

Exploratory tester

English communication teacher

Website developer

Automation specialist

Mức giá ước tính: USD$ 12 mỗi giờ

Kinh nghiệm

THE FAIRY BAKEHOUSE & MOON BAKERY
Co-founder & Automation Lead
June 2024- NOW
- Responsible for creating and managing automation systems ( marketing, payment, CRM, customer database, etc.) of the bakery to provide best services to customers. Combine API/webhook with prompting skill to build automation workflows
- Designed system prompts and integrated AI Agents (via API/Webhooks) to automate customer inquiries and content generation, significantly reducing manual workload ( chatbot and operation Agent assistant )
- Built and managed customer data pipelines to automate email marketing campaigns and other promotions such as customer loyalty point when they automatically receive point after buying products
- Regularly monitored execution logs, optimized and updated workflows to prevent bottlenecks and ensure smooth data flow.
- Design human-in-the-loop for automation workflows
TESTIO
Junior Exploratory Tester
FEB 2022- FEB 2025
- Executed exploratory tests to identify functional defects and UX issues; documented reproducible steps and severity - Applied testing mindset and experience to identify edge cases and potential failures in software logic, which is now applied to debugging automation workflows.
GALAXY EDUCATION

English Communication Teacher (Part-time)
March 2022 NOVEMBER 2025
Delivered English communication lessons for kids and adults, improving clarity, pronunciation, and practical conversation skills. Provided extensive support to students