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Khiêm Đỗ Gia

Khiêm Đỗ Gia

Technical Engineer/ Sales Engineer

Sản xuất / Cơ khí

Hanoi, Ha Nội

Xã hội


Về Khiêm Đỗ Gia:

I'm a 27 year-old control & automation engineer.

With a strong background in automation and control, I also have extensive experience supporting clients, understanding their needs, and providing tailored solutions. I believe this experience aligns well with the customer-facing and consultative aspects of industrial solution.

Kinh nghiệm

TEK EXPERTSMar 2023 – now

Position: Technical support engineer L1

Responsibility:

  • Apply technical knowledge and documentation to identify appropriate explanation or remediation steps for customer’s concern.
  • Communicate with customer to provide technical support service and consider their escalated urgent situations impacting business priorities.
  • Provide technical guidance across internal teams.
  • Maintain documentation for all cases including queries, process steps, and resolutions.

Achievement:

  • 664 closure cases during working period.
  • 34 survey returned from customer (1 x 8/10 survey, 9 x 9/10 surveys, 14 x 10/10 surveys).
  • Winner of the VNM Monthly Kudos Corner for May 2025.
  • Annually triage as “Good Performer” (top 40% among colleagues) twice.

 

THANH THIEN TECHNOLOGY JSCJan 2022 – Dec 2022

Position: Sales specialist/ Technician

Responsibility:

  • As Sales specialist (~50% workload):
    • Keep contact with Customer for business opportunities.
    • Communicate with OEM (mostly to determine OEM's delivery and price policy for specific cases, get OEM's confirmation letter, and push for quotation).
    • Specify spare part packages (provision of spare parts for customer's existing analyzers/ equipment, usually 2-yearframe contract).
    • Prepare and submit quotation/ bidding (including technical document and commercial offer).
  • As technician (~50% workload):
    • Draft spare part lists (for Siemens analyzer - Ultramat 23, Fidamat 6, LDS 6; Siemens PLC S7-400, S7-300, HMIMP377, PC677, KP4000; Allen-Bradley PLC MicroLogix 1400, HMI PanelView 800, PanelView Plus).
    • Prepare Bill of Materials.
    • Operate and update an environment monitoring software (Javascript and C# .NET).
    • Manage database (MySQL) for environment monitoring system.
    • Perform training service for customer (with provided systems).
    • Perform technical support for customer (with provided systems, during warranty).

 

THANH THIEN TECHNOLOGY JSCOct 2020 – Jan 2022

Position: Project coordinator

Responsibility:

  • As Project coordinator (~70% workload):
    • Coordinate the contract execution and internal communication between internal departments (engineering team,purchasing department, etc.)
    • Be document controller.
    • Be focal point to communicate with Customer (including periodic reports, meeting arrangement, technical clarification, etc.)
    • Manage the project progress.
    • Supervise Sub-contractor during construction and installation phase.
    • Cooperate with local Department of Natural Resources and Environment for acceptance of environment monitoring systems.
  • As Technician (~30% workload):
    • Participate in engineering design and fabricating electrical control panel.
    • Configurate and program for PLC (Siemens S7-300, LOGO), datalogger (Advantech ADAM-3600 - Linux-baseddevice) and HMI (Delta DOP-107DV, Weintek MT-8071ie).
    • Assist experts and expat engineers during configuration of main equipment.
    • Operate an environment monitoring software (Javascript and C# .NET).
    • Initiate and manage database (MySQL) for environment monitoring system.
    • Set up network connection, including hardware installation and signal configuration to transfer data to local Department of Natural Resources and Environment.

Participated Projects:

  • Upgrade of Oxygen Analyzer in Unit 025 (SRU) in Dung Quat Refining Plant.
  • EPC contract for providing Continuous Emission Monitoring System (CEMS) in Unit 011 (CDU), Unit 040 (Powerplant) in Dung Quat Refining Plant.
  • EPC for providing data loggers for 04 existing environment monitoring system in Dung Quat Refining Plant.
  • EPC for C8 Aromatic online analyzer (GC analyzer) in Unit 045 in Nghi Son Refinery and Petrochemical Plant.

Học vấn

HO CHI MINH CITY UNIVERSITY OF TECHNOLOGY

Major: Control Engineering and Automation (Honors Program)

GPA: 8.85/10

 

Sep 2016 – Nov 2020 

NATIONAL ECONOMICS UNIVERSITY

Major: Master of Business Administration

 

Sep 2023 – Jun 2025

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