
PHUONG TRAN
Fabric merchandiser | 3PL Project coordinator
Sản xuất / Cơ khí
Dịch vụ cung cấp
Fabric merchandiser
3PL Project coordinator
Mức giá ước tính: USD$ 15 mỗi giờ
Kinh nghiệm
APR 2022 – MAY 2023 | MERCHANDISER | CRYSTAL ELEGANCE TEXTILES VIETNAM
Key Responsibilities:
- Product Development & Coordination:
- Follow up the end-to-end fabric development process by collaborating with R&D, Production, and QA teams to ensure samples met brand specifications and secured timely approval from T1
- Follow up to get approval for new color, new fabric from T1
- Demand Planning & Inventory Control:
- Managed material and product demand forecasting.
- Monitored seasonal inventory levels to optimize stock turnover and significantly reduce carrying costs.
- Order Management & Logistics:
- Directed the full order lifecycle, from initial deployment through production tracking to final delivery, ensuring seamless execution of export procedures and documentation.
- Account & Claim Management:
- Acted as the primary point of contact for resolving claims related to quality discrepancies, delivery delays, and payment issues, maintaining high levels of client satisfaction.
Key Achievements:
- Operational Excellence: Successfully managed 4 seasons for a German brand with zero critical disruptions, ensuring on-time delivery and quality compliance.
- Process Optimization: Developed and implemented a comprehensive Standard Operating Procedure (SOP) covering the entire workflow from product development to post-delivery claim handling.
- Digital Transformation: improve the data controlling, transitioning from manual to automated processing, which eliminated human error and improved data accuracy by 100%.
Học vấn
bachelor of biology , Cantho University