

Thái Thuỳ Trang Vương
Giáo dục/Đào tạo
Dịch vụ được cung cấp
Highly skilled trainer, I have delivered exceptional training programs for front-of-house and back-of-house teams, spanning both strategy and operations. I possess a solid foundation in strategic planning, team leadership, and customer relationships, and this expertise has enabled me to cultivate self-sufficient teams with outstanding performance.
Kinh nghiệm
✔ With 17 years of experience in the F&B industry, I have successfully managed Western restaurants, overseeing a team of over 30 staff members. Throughout this time, I consistently maintained and improved both the quality of the menu and service, leading to a 30% increase in team performance.
✔ Most recently, I served as the Franchise Training Manager at Cơm Niêu Thiên Lý, where I worked with a team of more than 500 employees. I led the improvement of training programs and enhanced learning materials to help employees better understand their roles and responsibilities, enabling them to reach their full potential. Additionally, I focused on increasing employee engagement to the company, while also developing a strong pipeline of future leaders to prevent staffing shortages during the expansion of the outlets. My work performance - KPIs consistently achieved 100%.
Giáo dục
With a strong educational foundation, including a Bachelor's degree in Business Administration and an Associate of Arts in Restaurant Management, I possess a unique blend of business acumen and industry expertise.