Thy Phạm Lê Uyên
Dịch vụ khách hàng / Hỗ trợ
Về Thy Phạm Lê Uyên:
My name is Pham Le Uyen Thy, and I am a professional with over 10 years of experience in Customer Service, CRM, and Online Sales, primarily in the fashion retail industry.
Throughout my career, I have taken on key roles in managing customer experience strategies, building loyalty programs, developing customer journey frameworks, and leading cross-functional teams to deliver measurable results. I take pride in my ability to balance data-driven decision-making with empathy and a deep understanding of customer needs.
Kinh nghiệm
I have successfully led initiatives to improve customer satisfaction (CSAT), reduce complaint resolution time, and optimize CRM campaigns using RFM analysis and omnichannel tools such as Zalo OA, Messenger, and Haravan.
Học vấn
Business Administration - IUH
Các chuyên gia từ cùng ngành Dịch vụ khách hàng / Hỗ trợ với Thy Phạm Lê Uyên
Các chuyên gia từ các lĩnh vực khác nhau gần Ho Chi Minh City, Hồ Chí Minh
Những người dùng khác được gọi là Thy
