Tuan Anh Nguyen

A value-driven product leader with a proven track record of leading, managing, and delivering valuable products across diverse industries. | adept at navigating in hyper-growth startup environments and financial product industries, with a focus on customer-first, craftsmanship, to create first-class products for business growth.

Mantu Corporation | Product Owner - Financial Management System 2022 - 2023

Singapore's Best Independent Technology Consulting Firm in 2022 by APAC Insider, France's top 100 hiring company by Le Figaro

Leading a Scrum team of 9 members, working with global users and colleagues from 60+ countries and across 5 continents. I manage a diverse portfolio of applications designed to streamline various aspects of our financial operations:

- Treasury and Cash management: oversee a system that processes and reconciles 8XX million Euro in 2022, 80% of these transactions are automated

- E - invoicing and Recovery management: manage a system that sends nearly 80,000 invoices per year automatically to clients all over the world with very specific accounting rules and complex debt management process

- Expense and Purchase management: handle a system that manages the company’s procurement process to serve the need of over 10,000 employees

"Through dedication and expertise, I collaborate with cross-functional teams and target users, rapidly iterating on product launches and feature enhancements to create invaluable tools.". My achievements can be listed as:

- Roadmap management: Successfully led and delivered 100% of the 2022 product roadmap on time, including 24 projects enhancing system capabilities and user experience

- Service quality management: Collaborate closely with engineering team, resolved 792 IT system-related issues raised by the internal team, resulting in NPS score jumping from a poorly negative -64 to 87 out of 100 after just one year,

significantly improved the company’s financial operations

- Product management: Streamlined and automate 22% of total manual workload, enabling Finance staff to allocate

their time to more value-added task and innovation

- Cross-functional stakeholder management: Collaborated with stakeholders across financial, business, accounting, HR and compliance departments to align priorities and deliver effective product solutions, resulting in a 30% improvement in SLA and enhanced overall team satisfaction.

- Quality and Information Security Management: Uphold company's commitment to adhering to ISO9001 and 1ISO27001 certifications, as well as Europrivacy GDPR compliance, ensuring the highest standards in quality management and information security across our financial operations

Funtap Corporation | Associate Product Manager 2021 - 2022

Top mobile game publishers in Vietnam with more than 40 million worldwide customers.

- Growth Strategy: Identified quarterly OKR key initiatives then led product exploration and go-to-market strategies that results to 80% increase in customer brand awareness score

- Product Delivery: Responsible for the result of 16 successful OKR Key results in 2021. Working with 8 cross-functional teams across the organization

- Cross-platform Product Touchpoints Revamp: Ideate and enforce cross-platform interfaces to boost brand consistency and improve universal deep link strategy, resulting in a 16% increase in leads and a 230% surge in total visits

Elcom Corporation | R&D Product Manager - Reports to CTO 2020 - 2021

Ranked top 10 most credible Vietnamese information and communication technology company

- Building Roadmap: Worked with BoD to define business strategy, service blueprint, market penetration plan for new product line focused in loMT domain

- Rapid prototyping: Quickly prototype and iterate through business ideas to visualize customer interaction with proposed products. Built 3 low-code MVPs in one month to help main stakeholders align on Elcom’s product vision

- Work with development teams to implement both hardware and software product features and quality that align with the roadmap under agile methodology

- Go to market: Presale and collaborate with Vietnamese most major hospitals to propose service partnership and design service blueprint

Tekoda (Startup) | Founder/ Product Manager 2019 - 2020

Spotify for Food. A personalization platform using ML algorithm to help finding the most suitable restaurant/ food.

- Product Lead: Defined business strategy and roadmap for 2021. Conducted go-to market strategy, worked with business partners from Teko Vietnam JSC to scope and prioritize epics based on business and customer impact

- Team Lead: Built team’s product management framework & process. Led a cross-functional team of 13 people from product conception through launch and multiple iterations

- 100% of launches are implemented before deadline

- Recruited 8 key performers within the team

- ML Model: Coordinate with team’s Data Scientists to research and develop personalization algorithm

- Product Design: Designed and monitored the UX/ Ul exploration/ implementation process. Made the initial wireflows, wireframes and Ul design

Product Achievements:

- Topic Product Winner: at Facebook's Innovation Challenge 6-month Hackathon. Top 2 out of 62 teams

- Best Product At Vietnamese Youth Technopreneur Challenge 2020

- 2 Investment offers from Startup incubators: Sun* Startups and BestB Capital

SPORTNIO (Startup) | Co-founder/ Product Owner 2018 - 2019

A community sport platform that connects sport players all over Vietnam

- Product Management: Ideate and translated product strategy into detailed workflows, requirements, wireframes

- User Research: Working with CS team to understand customer needs through user research and usability testing

- Stakeholder Management: Negotiate with key partners to make pricing strategy and service blueprint

- Main point of contact: Effectively conveyed product strategy to both technical and non-technical stakeholders, enabling seamless collaboration and alignment of priorities across different departments

Troy University, AL, USA | Bachelor of Science in Business Administration 2015 - 2019