Tuyền Đặng

International Education & Student Support Specialist with 8 years of experience in academic administration, counseling, and customer service across multicultural environments. Previously worked as a Guest Service Agent at Raaya Maldives and as a Back Office Operator at The Grand Ho Tram, developing a solid understanding of guest relations, service standards, and operational coordination. Strong cross-cultural communication skills in English (Advanced), Vietnamese (Native), and Mandarin (Intermediate). 

I have 8 years of experience in hospitality, academic administration, and translation. I worked as a Guest Service Agent at The Grand Ho Tram Strip and previously in a luxury resort environment, delivering personalized guest support and coordinating services. I also served as an Administrative Office Assistant at National Chung Cheng University, supporting academic procedures and international students in a bilingual setting. Currently, I work as a freelance translator and English tutor, providing academic translation and proofreading services. I possess strong cross-cultural communication, problem-solving, and customer service skills, with advanced English and intermediate Mandarin proficiency.

My most significant education is a Master of Arts in English Literature from National Chung Cheng University (2020–2024), graduating with a 4.0 GPA. The program focused on international and cross-cultural literature, strengthening my academic research and analytical skills.