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- Technical Solution and Development Skills
- Over 7 years of expertise in designing solutions utilizing Oracle Siebel CRM.
- Extensive experience, exceeding 7 years, in designing solutions with Adobe AEM technologies.
- Proficient in developing business design documents, functional, and non-functional requirements.
- Skilled in creating detailed process flows and high-level application flows supporting business requirements.
- Proven ability to craft functional design documents and high-level screen designs aligning with process steps.
- Adept at developing solutions with a focus on user experience and accessibility (WCAG/AODA).
- Hands-on experience in user research, usability testing, and crafting user personas and journey maps.
- Expertise in analyzing user feedback to design solutions addressing issues and pain points.
- Proficient in creating wireframes and high-fidelity mockups using UI prototyping tools.
- Well-versed in researching and applying industry best practices.
- Demonstrated experience in developing use cases, identifying business/system rules, and assessing risks.
- Proven track record in creating quality assurance plans and writing comprehensive test cases.
- Technology Skills
- Over 7 years of hands-on experience in Siebel Solution implementation.
- Extensive background, exceeding 7 years, in Adobe AEM Solution implementation.
- Demonstrated proficiency in change management methodologies.
- Expertise in documenting test strategies, scenarios, and plans for user acceptance testing (UAT).
- Skilled in creating and updating business architecture artifacts.
- Familiarity with rational unified process (RUP).
- Experience in developing application view visibility and CRUD matrices.
- Competence in creating application screen mock-ups, screen flows, and translating designs into wireframes or prototypes.
- Soft Skills
- Exceptional written and verbal communication skills.
- Proven ability to present new ideas, conceptualize approaches, and devise solutions.
- Excellent interpersonal relations and effective collaboration within diverse teams.
- Demonstrated ability to work seamlessly with both functional and technical teams.
- Proven analytical skills and systematic problem-solving approach.
- Ability to thrive under pressure, manage aggressive timelines, and adapt to change.
- Effective client communication and translation of business requirements to the technical team.
- Public Sector Experience
- Familiarity with Public Sector Transfer Payment (Grant) Model is an asset.
- Experience in ensuring adherence to corporate QA standards is advantageous.
RQ07167 - Senior- Solutions Designer - CRM - Toronto, Việt Nam - Modis
Mô tả
Ontario Government Client is actively seeking a Solutions Designer. As a Solutions Designer, where is your expertise in Oracle Siebel CRM and Adobe AEM technologies. Drive innovative solutions through comprehensive design and adept implementation. Showcase soft skills in effective communication and collaboration. Play a key role in crafting quality solutions, adhering to industry best practices, and meeting client needs.
Note: The candidate is present on-site for three days each week.
Criteria: