Crm & Marketing Manager Upto 70Tr - Lâm Đồng - Haus Đà Lạt

Mô tả

Hạn nộp: 30/09/2025 Mức lương: đ đ

Nộp hồ sơ ứng tuyển

THÔNG TIN CƠ BẢN

Số lượng

1

Nơi làm việc

Thành Phố Đà Lạt - Lâm Đồng

Giờ làm việc

Giờ hành chính

Loại hình

Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề

Quản lý, điều hành

Vị trí

Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng

Cập nhật

19/08/2025 11:58

MÔ TẢ CÔNG VIỆC

CRM Management

• Own and manage the club's CRM platform to ensure effective segmentation,

personalisation and communications performance.

• Develop and implement CRM strategies to improve member retention,

satisfaction and engagement. Ensure any use of automated communications is

with a personal approach.

• Monitor membership application and onboarding processes, optimising

strategies for maximum performance.

• Maintain the accuracy and cleanliness of the member database. Oversee

data capture, enrichment and compliance with PDPD and data protection

standards.

• Ensure integration and alignment with the website and app and any other

platforms or tools (e.g. WhatsApp) used where the club features.

• Use analytics to track member behaviour, preferences and engagement to

inform tailored communications and team training.

Marketing strategy and Execution

• Create and manage multi-channel marketing campaigns (email, digital, social,

print) to support events, member communications and brand awareness.

• Collaborate with internal teams to develop a marketing calendar that aligns

with the club's goals, member interests and seasonal programming.

• Drive brand awareness and member engagement through partnerships and

content marketing.

Membership Engagement and Communications

• Design and deliver compelling member communications.
• Develop a consistent tone of voice and messaging aligned with the club's

identity and values.

• Analyse feedback to continuously improve member experience, engagement

and communications.

Performance Tracking and Reporting

• Monitor and report on member communications, engagement metrics, and

ROI.

• Provide insights and recommendations based on CRM data and marketing

analytics.

• Use tools such as Google Analytics, CRM dashboards, and email platforms.

QUYỀN LỢI ĐƯỢC HƯỞNG

Compensation & Benefits

Negotiable income

Working in a professional international environment

13th month salary bonus, holiday bonus, business performance bonus

Social insurance contribution of 50% of salary

Annual health check-up

YÊU CẦU CÔNG VIỆC

• 3+ years' experience in marketing, CRM or Database Management.
• Strong copywriting and communication skills with an eye for detail and brand

tone.

• CRM and database management experience.
• Strong analytical mindset and skills with performance analytic tools.
• Understanding of luxury brand positioning.

YÊU CẦU HỒ SƠ

Curriculum Vitae (CV)/Resume

Copy of Citizen ID Card

Photocopy of Birth Certificate

Health Check Certificate issued by a district-level medical center or higher, or large-scale private clinics (valid within the last 6 months)