L1 Service Desk - Ho Chi Minh City

Mô tả công việc: · (Mức lương: Thỏa thuận) · Thực hiện tiếp nhận, ưu tiên, phân loại và lập tài liệu về các sự cố và yêu cầu dịch vụ một cách có trình độ. · Thực hiện phân tích lỗi ban đầu và giải quyết các vấn đề trong Phạm vi Hỗ trợ Cấp 1 (1st Level Support). · Cung cấp hỗ trợ ...

Datalogic is looking for a candidate to join our Corporate ICT team. · We are seeking an IT Service Desk Specialist to provide technical support and customer service by efficiently resolving IT-related issues. · The Service Desk specialist will work directly with users from vario ...

We provide service for SW Development, Testing and 24/7 Service Desk. · CyberLogitec Vietnam is an ODC (Off-shore Development Center) in Vietnam. · ...

This role involves managing day-to-day tickets efficiently and effectively ensuring that all work is recorded updated and resolved in line with the teams policies. · ...

Job Description · ABOUT THE JOB · Handle user enquiries via email and phone related to system, software, hardware, and network issues. · Provide first-level troubleshooting (password reset, application installation, printer setup, Windows/MS Tools support). · Log and track ticket ...

The Service Desk role involves handling user enquiries via email and phone related to system, software, hardware, and network issues. · ...

Provide first-line technical and customer support by logging, validating, diagnosing and resolving customer issues related to products and applications used at customer sites. · ...

Provide first-line technical and customer support by logging, validating, · diagnosing and resolving customer issues related to products and applications used at customer sites. · ...

The role is responsible for providing first-line technical support, resolving IT-related issues, and ensuring the smooth operation of end-user systems across the company. The job requires efficient management of IT support tickets to provide timely resolution to end-users via pho ...

The Global Service Desk Team Member - DWPS Operations Specialist will be a part of service desk technicians team. In this role you will efficiently and effectively manage the day-to-day tickets.Provide L1 end user support. · ...

This is a full-time on-site role for an IT Service Desk professional in Ho Chi Minh City, Vietnam. As an IT Service Desk professional, you will provide end-users technical support and troubleshooting assistance. · Bachelor's degree majoring in Information Technology or Telecommun ...

The IT Service Desk Technician provides technical support and assistance to employees ensuring smooth operation of IT systems software and hardware. · Provide first-level technical support to employees resolving issues related to IT systems software and hardware. · Respond to ser ...

We specialize in IT solutions for logistics business such as shipping terminal yard warehouse trucking and forwarding Also we are researching new technologies for web mobile virtual reality and machine learning Our top priority is creating customers value with high quality and gl ...

Datalogic is looking for a candidate to join our Corporate ICT team as a member of the ICT team. As a member of the ICT team you will be shaping the future of Datalogic's success in this role. · Act as the first point of contact for all IT service requests and incidents. · Diagno ...

Provide firstline technical and customer support by logging validating diagnosing and resolving customer issues related to products and applications used at customer sites. · ...

Provide first-line technical and customer support by logging, validating, diagnosing and resolving customer issues related to products and applications used at customer sites. · ...

Handle user enquiries via email and phone related to system software hardware and network issues. · Provide first-level troubleshooting password reset application installation printer setup Windows MS Tools support Log · and track tickets in the CRM system ensuring timely resolut ...

The Position   · We are seeking a L1/L2 IT Global Service Desk Analyst to join our IT team in Vietnam, supporting a global user base of over 1,000 employees. As part of a centralized Global Service Desk, this role serves as the first point of contact for IT incidents and service ...

The role is responsible for providing first-line technical support, resolving IT-related issues, and ensuring the smooth operation of end-user systems across the company.Efficiently manage and prioritize IT support tickets to provide timely resolution to end-users. · Provide time ...

We are seeking a L1/L2 IT Global Service Desk Analyst to join our IT team in Vietnam, supporting a global user base of over 1,000 employees. · The role involves hands-on support across end-user systems, identity and access management, and Microsoft 365 services, · a strong focus ...