Manager, Payment, Trade Finance and Treasury Services - Hanoi, Hanoi

Job summary

Organize, manage and operate all activities at Payment and Trade Finance.

Responsibilities

• Human resource management: Participate in developing training programs and development plan for adjacent staff, be responsible for training operations related to the payment operations of the team assigned to manage, develop an assignment mechanism, recording and evaluating the employees' performance in a unit, ensure to maintain adequate and qualitative human resources.
• Operations Management: Identify, evaluate, report and coordinate in overcoming operational risks and problems arising in the implementation process, participate in comments and implementing operation plans related to the assigned business segments in charge, ensure that the Group's activities are complied with the internal policies, regulations, procedures, guidelines and meet commitments of the quality of services (SLAs).
• Monitor, measure and supervise service quality such as NPS, SLA, FTR, TAT of service: Domestic Payment, International Remittance, Import and Export Trade Finance and Treasury Operations.
• Participate in product design with GTS and Business Division, design suitable operational system solutions based on automation and digitalization, meeting requirements from the Business Division during the process of designing offering for customers.
• Advising customers and business units on Domestic Payment, International Remittance, Import and Export Trade Finance and Treasury Operations.
• Advising on risks to customers related to the implementation of international rules and standards, according to the forex ordinance and the WTO commitments on Trade Finance and International Settlements, legal provisions related to capital market activities on the treasury transactions.
• Advise on operational regulations related to money laundering prevention, customs clearance, transportation and insurance related to Trade Finance operations and international payments.
• Recognize risks, develop and implement risk control measures of the unit during the operation, coordinate with the relevant units to develop risk measurement, assessment and reduction methods.

Qualifications

• Bachelor degree with major in economics, finance, banking, foreign trade.

Desired requirements

• Have at least 6 years of experience in the same professional field (include managerial experience).

Mô tả công việc