Customer support agent - Ho Chi Minh City Metropolitan Area

+ Job summary: As the Area Manager (Offshore), you will be responsible for driving international student recruitment in your designated region. · + Qualifications:A relevant undergraduate qualification is preferred. · + Responsibilities:Promote EDU's Institutions and courses to p ...

A team leader is needed to manage customer support operations in video game industry. · Supervise a team of Customer Support Agents handling identity verification and customer support via Zendesk. · ...

This role will manage and develop distributor and agent networks across the region · Lead and manage the distributor and agent network for Industrial Coatings · Develop growth strategies for distributor and agent channels · ...

1. Position Overview · The Deputy Call Center Manager supports the Call Center Manager in overseeing daily operations and ensuring the delivery of high-quality customer service. This role requires strong leadership capabilities, operational awareness, and the ability to drive imp ...

We need you to ensure all agents achieve their daily KPIs in qualitative metrics and monitor scoring KPI statistics. · ...

We are hiring a AI MLOps Engineer to own the end-to-end reliability, quality, · and correctness of AI agents in production.Own AI agent correctness · & quality in production, from defining success metrics to continuous enforcementBuild automated evaluation systems, including regr ...

We are building a Holdings Structure designed to accelerate founder success through three distinct pillars: Founders Chapel, Fundraising Flywheel and AI Media Scaling. We are looking for a Content Production Specialist to join our team. · ...

The Senior Officer will be the key coordinator in supporting distribution channel operations. They will ensure operational accuracy and proactively suggest improvements to enhance the consultant experience and improve the quality of internal support. · ...

The Operations Manager plays a critical role in overseeing the daily operations of Thientu BPOs call center services. This position requires strong leadership, operational expertise, · and the ability to balance service quality with efficiency in a high-paced environment.Recruit, ...

We are looking for a Data Engineer(Senior/Lead) with excellent English communication skills to take ownership of our data platform architecture and lead a team of engineers in building next-generation AI-powered data solutions. · Lead the end-to-end architecture and development o ...

The Customer Experience Agent is responsible for managing and coordinating end-to-end export booking operations for customers. · This role ensures accurate forecasting, optimal booking planning with carriers, · and on-time container movements. The agent acts as a key coordinator ...

Chúng tôi cần bạn để duy trì và xử lý dữ liệu phục vụ đo lường hiệu suất nhân viên (Power BI, Excel), thực hiện xếp hạng KPI, tính incentive và lập báo cáo năng suất – chất lượng cho đội ngũ vận hành. · Tốt nghiệp Cao đẳng trở lên trong các ngành Thống kê, Kinh tế hoặc CNTT · ...

We employ over 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a g ...

Company Description · Our client is an AI start up which provides enterprise web agents that automate complex web-based workflows and extract structured data from websites at scale. The platform enables Fortune 500 companies like Google and DoorDash to automate web interactions, ...

Conduct outbound calls to customers to introduce and sell sterilizer machines/autoclaves. Receive and handle customer inquiries, requests and complaints. · ...

This is a job for handling outbound shipments and complying with all handling procedures for global accounts. · ...

As a Mid-Level AI Engineer you will build upon foundational knowledge to independently design develop and maintain AI systems. You are adept at leveraging machine learning algorithms and deep learning frameworks capable of taking a specific project breaking it down into necessary ...

This role identifies and activates the right partnerships at key cultural and sporting moments to tell compelling product and brand stories—positioning adidas as the top-of-mind performance brand in the Vietnam market. · ...

We're hiring a Freelance Sales Partner (Commission-Based) for AI Solutions in Hospitality. · Sell Vertize AI solutions to hotels, hospitality groups, and operators. · Lead conversations with owners, GMs, and decision-makers. · ...

Company: · Thientu BPO · Location: · 145B Nguyễn Đình Chính, Ho Chi Minh · Department: · Operations · Reports To: · Senior Operations Manager · Working Time: · Monday đến Saturday, 08:00 đến17:00 · Operational Availability: · 24/7, 365 days (rotational teams) · About The Role · T ...