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- Support Regional Office as SAP Maintenance Center and master data operation.
- Provides Application Managed Service (AMS) in APAC region for the various enterprise applications within master data function.
- This role uses consulting skills, business knowledge, and SAP master data expertise to effectively integrate SAP technology into the business environment to achieve expected business results.
- Responsible for SAP Master data function and provide domain knowledge.
- Responsible for Incidents support, Problems and Change Requests in SAP Master data function, and provide intervention guidance and proactive solutions when required.
- Guide master data owners in each affiliate markets in APAC to ensure they understand and follow the data maintenance SOPs.
- Provide stewardship on master data maintenance processes (materials, customer, vendor, GL, pricing master data, etc)
- Ensure data consistency, integrity and usability across SAP systems and modules.
- Support Master Data Incident reported with RCA and CAPA processes, and industry best practices
- Assist user in requirements gathering, preparation, and follow through of Change Requests
- Support the development of data standards by working with Global data governance team to review, approve and implement new SOP in APAC region
- Foster cross-team collaboration with other AMS members to proactively address master data challenges
- Partner with affiliates master data owners and key stakeholders in implementing regional data standards that is aligned with the global business process for seamless integration and operational efficiency
- Any adhoc duties assigned
- Minimum 3 years in master data management experience, preferable within SAP landscapes
- Experienced in developing and implementing methods, procedures, and processes for master data management, operation and support
- Experienced in master data integrations between SAP systems, and to 3rd parties systems
- Self-motivated and detail-oriented
- Experience working with geographically diverse teams
- Collaborate well in cross functional matrix environment
- Good problem solving, troubleshooting skills and able to work independently
- Effectively communicates technical concepts to users and business concept to tech team
- Project management, ITIL and/or ITSM experiences
- Strong understanding of SAP data structures and functionalities
- Experience working with specific SAP modules like Material Master, Customer Master, Vendor Master, PIR / pricing conditions etc
- Adaptability and willingness to learn new technologies
- Excellent analytical, interpersonal skills and proficient in English
- Ability to speak other languages will be an added advantage. Example, Mandarin, Bahasa Malaysia/Indonesia, Thai, Japanese, Korean etc
MDG Regional Business Solutions Expert - Ho Chi Minh, Việt Nam - Shiseido
Mô tả
MAIN PURPOSE
DIMENSION
Geographical area under responsibility: Asia Pacific
KEY RESPONSIBILITIES
REQUIREMENTS