Internship, Premier Proposition - Ho Chi Minh City

Job summary

Join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Responsibilities

• Support Head of Premier Propositions to drive initiatives to support Premier customer growth and deepening of client relationships
• Support Premier Relationship Managers to grow their client portfolio and deepen relationship with clients
• Work with product/segment managers on proposition-led initiatives to ensure offerings are relevant to target segments and enhance customer value and engagement
• Assist end-to-end fulfilment of Premier campaigns and customer communications
• Manage and update Premier PWS/content and maintain communication calendars
• Support Premier engagement events, including RSVP data management pre- and post-event, vendor coordination, materials, and post-event reporting
• Keep track of Premier customer performance metrics; prepare weekly/monthly MI and dashboards in collaboration with the data/analytics team
• Conduct competitor and market activity scans to provide up-to-date references for propositions and campaigns
• Manage various internal and external stakeholders to achieve a common goal to facilitate effective marketing campaigns/ new projects launch
• Perform basic finance reconciliation: reconcile Premier reward stock with eligible customer lists; track reward cost booking; maintain accurate records and SOPs

Qualifications

• Diploma student/holder or undergraduate in Business, Marketing, Finance, or related field
• Strong Microsoft Office skills (Excel and Word essential; Access a plus)
• Advanced Excel preferred for MI-focused tasks
• Analytical mindset with attention to detail; comfortable handling datasets and producing clear reports
• Good communication skills and customer-service orientation
• Able to work independently, multitask, manage time well, and meet tight deadlines
• Fluent in Vietnamese; English and/or Mandarin is an advantage
• Proactive, accountable, collaborative, and process-driven
• Being a student from universities/educational institutions (not graduated yet)
• Ability to intern full-time in 6 months
• Have a recommendation letter for their internship period from universities/educational institutions

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