Các công việc hiện tại liên quan đến Officer - Customer Service - Vietnam - BASF in Vietnam

  • Chỉ dành cho thành viên đã đăng ký Việt Nam ₫13.000.000 - ₫15.000.000 (VND) mỗi năm

    We are seeking a Customer Service Executive to join our team at Lixibox. As a Customer Service Executive, you will be responsible for responding to customer inquiries promptly via our customer support platform and customer service phone number. · ...

  • Chỉ dành cho thành viên đã đăng ký Việt Nam ₫1.500.000 - ₫6.000.000 (VND) mỗi năm

    The Customer Service Executive will be responsible for handling end-to-end workflow for all export markets, managing export demand, optimizing inventory, handling customer complaints, and ensuring compliance with PVM standards. · Act as the primary contact point for export operat ...

  • Chỉ dành cho thành viên đã đăng ký Việt Nam $100,000 - $150,000 (USD) mỗi năm

    Ensures service delivered to customers meets contractual KPIs and greets customers in a courteous manner. · ...

  • Chỉ dành cho thành viên đã đăng ký Vietnam ₫180.000 - ₫5.400.000 (VND) mỗi năm

    Job Summary · A Senior Customer Service Specialist will be responsible for full spectrum of order processing from Order to Cash (OTC) and provide administrative support and other duties as assigned. · ...

  • Chỉ dành cho thành viên đã đăng ký Vietnam $1,200,000 - $1,800,000 (USD) mỗi năm

    To handle Customer account service and GFMO related transactions and activities timely, accurately and in compliance with established regulations & control procedures. · Ensure Customer account service and GFMO are executed accurately, within the established SLA. · Perform report ...

  • Chỉ dành cho thành viên đã đăng ký Việt Nam ₫6.000.000 - ₫12.000.000 (VND) mỗi năm

    Assistant Manager Underwriting · Thẩm định Hồ sơ yêu cầu bảo hiểm/Hợp đồng bảo hiểm/Tái thẩm định: Xem xét/đánh giá thông tin hành chính/tài chính và tình trạng sức khỏe, … của khách hàng để xét duyệt yêu cầu tham gia bảo hiểm. · Hoàn tất các hồ sơ/hợp đồng bảo hiểm cần ý kiến ch ...

  • Specialist I-Engineering

    1 tháng trước

    Chỉ dành cho thành viên đã đăng ký Việt Nam ₫20.000.000 - ₫40.000.000 (VND) mỗi năm

    Provide engineering service support to clients in various healthcare facilities. Involve systems / equipment installation, testing & commissioning, preventive / corrective maintenance and repair. · Carry out all scheduled and assigned warranty, preventive, & breakdown service job ...

  • Chỉ dành cho thành viên đã đăng ký Việt Nam ₫1.200.000 - ₫3.600.000 (VND) mỗi năm

    Continuously improve dyeing quality and service through actively collecting feedback from customers and internal departments. Initiate and implement dyeing trials and process improvement for new products or improving current products. · Regularly visit customers to understand cus ...

  • Chỉ dành cho thành viên đã đăng ký Việt Nam $80,000 - $120,000 (USD) mỗi năm

    Developing & executing branding strategies that enhance our brand's presence, visibility, and reputation. Working closely with cross-functional teams to ensure brand consistency across all channels and touchpoints. A passion for branding, a keen eye for design, and the ability to ...

  • Sales Admin

    1 tháng trước

    Chỉ dành cho thành viên đã đăng ký Vietnam Toàn thời gian ₫200.000 - ₫400.000 (VND) mỗi năm

    We are looking for a proactive and detail-oriented Sales Admin & Office Assistant to join our team in Vietnam. This role plays a key role in supporting daily sales operations, coordinating with internal and external stakeholders, handling import documentation, and assisting in HR ...

  • Administrative Clerk

    1 tháng trước

    Chỉ dành cho thành viên đã đăng ký Việt Nam ₫3.000.000 - ₫6.000.000 (VND) mỗi năm

    Coordinate with workshops & spare parts department for a smooth flow of job cards, till the closing of a job by ensuring the repairs are within the company policy and procedures. · Create service order for spare parts after technician evaluation on warranty Jobs · Validate warran ...

  • Senior Buyer

    1 tháng trước

    Chỉ dành cho thành viên đã đăng ký Việt Nam $80,000 - $120,000 (USD) mỗi năm

    Senior Buyer responsible for executing strategy & implementation plans relating to supply chain performance for the Sourcing Team. · Responsible for all aspects of purchasing, sourcing, and relationship maintenance with MACOM's supply base for direct materials. · Processes purcha ...

  • Chỉ dành cho thành viên đã đăng ký Việt Nam ₫6.000.000 - ₫12.000.000 (VND) mỗi năm

    Operational Risk Management Specialist to handle operational risk work, including monitoring of operational risk limits, overseeing operational risk events, and assessing operational risk. · Bachelor's degree in Banking/ Finance/ Economics or Business Management; · At least 03 ye ...

  • Chỉ dành cho thành viên đã đăng ký Việt Nam ₫30.000.000 - ₫45.000.000 (VND) mỗi năm

    We are seeking a motivated, high-energy Coordinator to support the delivery of services in Southeast Asian region. The coordinator is responsible for timely schedule of requested services based on client specific expectations and update systems in all data management systems. · C ...

  • Refrigeration Technician

    1 tháng trước

    Chỉ dành cho thành viên đã đăng ký Việt Nam $40,000 - $60,000 (USD) mỗi năm

    Maintain, repair, and ensure the proper operation of the hotel's refrigeration systems such as air conditioners, refrigerators, cold storage, ice machines, and water heaters to serve customers and internal activities. · Maintain, repair, and ensure the proper operation of the hot ...

  • Chỉ dành cho thành viên đã đăng ký Việt Nam ₫1.200.000 - ₫2.400.000 (VND) mỗi năm

    The Pullman Vung Tau Hotel features 356 rooms with contemporary designs inspired by the creative and vibrant coastal city life, offering guests a 'bleisure' experience — a perfect balance between work and leisure. · Assist in supervising the function of all Food and Beverage empl ...

  • Project Manager

    1 tháng trước

    Chỉ dành cho thành viên đã đăng ký Vietnam Tự do ₫18.000.000 - ₫60.000.000 (VND) mỗi năm

    We are seeking an experienced Project Manager with strong expertise in ONESUMX solutions and a deep understanding of the banking and financial services domain. · Lead and manage full lifecycle implementation of ONESUMX solutions (Regulatory Reporting, Risk, Finance, or Liquidity) ...

  • Chỉ dành cho thành viên đã đăng ký Việt Nam ₫40.000.000 - ₫80.000.000 (VND) mỗi năm

    We empower car dealers and manufacturers to fully embrace digital transformation. We use cutting-edge technology to link our clients' systems, departments and sites. We provide an open technology platform that's shaping the industry for the future. We use data to help clients bec ...

  • Senior Test Engineer

    1 tháng trước

    Chỉ dành cho thành viên đã đăng ký VN - Vietnam Toàn thời gian ₫40.000 - ₫120.000 (VND) mỗi năm

    Senior Test Engineer will work with ODM to deliver test process readiness from NPI to mass production on products including WiFi/LTE wireless camera, audio and sensors. · Support all production lines to sustain target yield and continue to improve efficiency and throughput. · Dri ...

  • Vietnamese only

    1 tháng trước

    Chỉ dành cho thành viên đã đăng ký Việt Nam ₫50.000.000 - ₫150.000.000 (VND) mỗi năm

    The HR & Admin Manager plays a key role in guiding and coordinating the Country Office's operations. This position oversees human resource management, staff development, HRIS, compensation, safeguarding, and staff well-being, ensuring alignment with SCI's core values and standard ...

  • Chỉ dành cho thành viên đã đăng ký Vietnam $50,000 - $150,000 (USD) mỗi năm

    We are seeking a VP, Sales Manager for our Global Transaction Banking team. In this role, you will be responsible for the distribution and sale of GTS products to both existing and new clients. · Meet sales revenues and other sales targets. · Develop account plan and strategy cov ...

  • Officer - Customer Service - Vietnam - BASF in Vietnam

    BASF in Vietnam
    BASF in Vietnam Vietnam

    2 tuần trước

    ₫10.000.000 - ₫20.000.000 (VND) mỗi năm *
    Mô tả


    About BASF in Vietnam 



    BASF has been active in Vietnam since the establishment of its representative office in 1994 and celebrates its 30-year presence in the country this year. BASF Vietnam Limited was set up in 2009. The company maintains two sales offices in Hồ Chí Minh City and Hà Nội, offering solutions for Vietnam's key industries, including Agriculture, Construction, Automotive, Footwear, Paints & Coatings and Electrical & Electronics. BASF's sales to customers in Vietnam were approximately €238 million in 2023. BASF employed 110 people in Vietnam as of the end of the year.  





    Further information on BASF in Vietnam is available at  


    OBJECTIVES OF THE POSITION

    • Interface with Customers and collaborate with internal teams to ensure all sales orders/purchase requisitions and enquiries are processed in a timely manner, with the aim to ensure that goods and services are supplied on time and customer needs are fulfilled.
    • To enhance customer experience by capturing requirements and expectations (based on identified touchpoints) from the customer and managing the relationship.

    MAIN AREAS OF RESPONSIBILITIES AND KEY ACTIVITIES

    • Perform Sales and Delivery Order Management tasks (Front end):
       Receive orders and requirements from the customers/sales team and transfer to Operation team (APTC at Hub) to process. Coordinate with relevant teams to settle issues/complaints.
       Collaborate with Supply Chain for timely deliveries and resolve/handle relevant incidents (if any).
       Collaborate with Business Units in maintaining master data; DG declaration, business contract sign-off and invoicing.
       Monitor shipmen/delivery schedules and notify customers.
      Conduct period customer visits.
    • Collaborate closely with the back-office services for Customer Order Management to ensure timely fulfillment of orders, processing of order changes and escalation of NCMs.
    • Contribute to the development of customer relationships through proactive customer communication related to order management e.g. product availability, order status and delivery tracking.
    • Support Credit Management, Billing and Accounts Receivable follow-up.
    • Actively communicate status, investigation results, corrective actions to customer and ensure on time closure for nonproduct quality related complaints; capture customer expectations/ requirement and feedback to BU/ Functions.
    • Support the implementation of business rules related to customer order management process.
    • Contribute to initiatives to help improve the Net Promoter System (NPS) customer feedback.
    • Capture market intelligence from daily interaction with customers and share with the business as appropriate. 
    • Maintain a safe and healthy working environment by following the company's EHS Policy and requirements and report any unsafe conditions and behavior, including near miss and incident, to immediate superior.
    • Additional tasks within Customer Service team: Provide efficient back-up to team-mates; Take up additional responsibilities upon assignment by team-lead/department head.

    JOB REQUIREMENTS

    • Degree in Foreign Trade, Economics or other equivalent qualifications
    • 2 years of relevant experience in Customer Service and or Supply Chain in multinational company with international operations.
    • Good English in speaking and written (mandatory). 
    • Import and Export documentation, lncoterms, Customs regulation and practices.
    • Good command of English and Excel & PowerPoint skills.
    • Knowledge of SAP Sales & Distribution module is preferred.
    • Required Competencies: Develop Self & Others, Communicate Effectively, Demonstrate Customer Focus, Collaborate for Achievement.
    * Phạm vi lương này là ước tính được thực hiện bởi beBee
Việc làm