Internship, IT - Ho Chi Minh City
Chỉ dành cho thành viên đã đăng ký Ho Chi Minh City, Việt Nam
1 tháng trước
* Phạm vi lương này là ước tính được thực hiện bởi beBee
Job summary
Join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Responsibilities
- Coordinate and document with local business for full impact of incident and send the flash report for the bank.
- Follow up and consolidate UAT results for locally conducted testing, either to support a new process or a change due to regulatory requirement, or for new feature releases.
- Will help manage Production Support IT VNM along with the production team to help classify the issue, advise user on the overall incident process.
- Help to consolidate all release plans from regional/local tech teams. Help check timelines for each release and highlight any time conflicts to Production team.
- Help update Production team knowledge base in Confluence page.
- Keep a full log of all incidents in internal excel sheet to ensure sure all items related to the incidents are closed and follow up on outstanding items, as necessary.
Mô tả công việc
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