General Manager - Ho Chi Minh City, Việt Nam - NodeFlair

Mô tả

We are seeking a highly strategic and motivated General Manager to establish and grow our business in the region. This role will provide invaluable management and business experience in the e-commerce industry. You will be responsible for strategic planning, setting up operations, managing daily business activities, budget control, generating progress reports, and employee management.

RESPONSIBILITIES:

Strategic Planning and Setting Up Operations:

• Conduct situational analysis and geographical targeting exercises to aid decision-making.
• Set up infrastructure and complete preliminary work before operations commence, including liaising with external partners for products, logistics, call centers, legal matters, recruitment, and market research.
• Daily Business Management and Budget Control:
• Drive sales/revenue growth, profitability, and quality targets.
• Develop, implement, and monitor operational plans within budgets to achieve KPIs and business results.
• Create initiatives for continuous improvement across all KPIs.
• Build rapport with partners and agents to ensure smooth business operations.

Reporting:

• Produce business performance reports, regulatory compliance reports, and other necessary reports to ensure market share growth and sustainable market growth.

Employee Management:

• Manage local team expectations and communicate the needs, priorities, KPIs, and strategies to achieve business goals.
• Participate in staff selection, training, development, scheduling, and ongoing professional development.
• Plan capacity and build capability of country teams to achieve KPI targets.
• Provide effective leadership and get things done.

KEY REQUIREMENTS:

• Bachelor's or Master's degree in any discipline
• 6+ years of team management experience, P&L calculation, and monitoring
• Experience in leading and managing an organization (departments, divisions, ops, back office, HR, finance, sales)
• Experience in product sourcing, logistics, e-commerce, or setting up operations is a plus
• Specialized knowledge/skills in sales, including sales planning, market penetration strategy, and manpower development
• Strong problem-solving, organizational, communication, negotiation, and analytical skills
• Logical and strategic mindset, along with excellent presentation skills and a customer-centric approach
• Strong leadership and communication skills in both local and English languages, able to communicate effectively across countries and regions
• Motivated self-starter who can work with minimal supervision and assemble and manage teams
• Versatile personality and experience working in dynamic business conditions