Sales Specialist - Tam Ky, Quang Nam

Chỉ dành cho thành viên đã đăng ký Tam Ky, Quang Nam, Việt Nam

1 tháng trước

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$40,000 - $60,000 (USD) mỗi năm *
* Phạm vi lương này là ước tính được thực hiện bởi beBee

Job summary

The Sales Specialist will play a key role in driving revenue by identifying new business opportunities, managing client relationships, and supporting sales efforts.

Responsibilities

  • Lead Identification: Proactively identify new business opportunities through research and outreach to potential clients, both locally and regionally.
  • Prospect Outreach: Engage with potential clients by initiating contact, following up on leads, and scheduling meetings or site visits to showcase the hotel's offerings.
  • Database Management: Maintain and update the hotel's customer relationship management (CRM) system to ensure all client interactions, sales activities, and follow-ups are documented accurately.
  • Client Relationship Management:
    • Client Communication: Serve as the primary point of contact for clients, responding to inquiries, managing communication, and providing detailed information about hotel services and offerings.
    • Follow-Up: Regularly follow up with clients to ensure satisfaction, resolve any concerns, and maintain long-term business relationships.
  • Proposal Preparation: Assist in creating tailored proposals, presentations, and contracts for potential clients, ensuring they meet the hotel's objectives and pricing structure.
  • Market Research & Competitor Analysis:
    • Market Trends: Conduct research on market trends, customer preferences, and competitive offerings to better position the hotel in the market.
    • Competitive Intelligence: Monitor competitors' pricing, promotions, and services, offering insights to keep the hotel competitive and up-to-date on industry developments.
  • Sales & Revenue Target Achievement:
    • Target Support: Actively contribute to achieving monthly and quarterly revenue targets by driving new business opportunities and expanding the hotel's client base.
    • Report Generation: Support in the preparation of regular sales reports to track performance against targets, providing insights into key areas of success and opportunities for improvement.
  • Event & Business Support:
    • Sales Events: Assist with organizing and attending promotional events, trade shows, and sales missions to boost the hotel's visibility and generate new business leads.
    • Client Visits & Site Inspections: Coordinate site inspections and client visits to ensure the hotel is presented professionally and aligned with the client's needs.
  • Requirements
    • Understand and follow hotel policies, departmental rules, and SOPs.
    • Plan sales calls properly to maximize results.
    • Meet and service in-house FIT clients, groups and organizers.
    • Oversee that group orders are routed to all departments concerned.
    • Carry out negotiation for rates with corporate clients and travel agents.
    • Follow-up on correspondences.
    • Submit weekly sales plans and reports.

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