Human Resources Officer - Hanoi Capital Region

Job summary

Responsible for end-to-end recruitment activities for the Northern region, ensuring timely and qualified hiring for an average of 30 shop-based and sales positions per month. The role supports the company's retail expansion and manpower stability in the North.

Responsibilities

• Coordinate with the Northern Retail Operations team to understand monthly hiring needs by province, shop, and position.
• Develop recruitment plans and prioritize hiring pipelines for key locations.
• Post job advertisements across job boards, social media, local communities, and regional job groups.
• Proactively source, screen, and shortlist candidates for frontline positions (Sales, Cashier, Technician, Shop Manager).
• Conduct online and onsite interviews; ensure a smooth candidate experience throughout the process.
• Work closely with Area Managers and Shop Managers to arrange interviews and finalize selections.
• Maintain recruitment trackers and provide weekly/monthly updates on hiring performance, source effectiveness, and early attrition.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 1 year of experience in high-volume or frontline recruitment, ideally within the retail or FMCG industry.
• Strong networking and sourcing ability across Northern provinces.
• Excellent communication, negotiation, and coordination skills.
• Proactive, target-driven, and capable of handling multiple recruitment requests simultaneously.

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