Quality Associate Manager - Ho Chi Minh City

Job summary

Coordinate internal operations and cross-functional communication, as well as external contacts. Manage and develop the quality team through training and performance assessment.

Responsibilities

• Coordinate internal operations and cross-functional communication, as well as external contacts.
• Manage and develop the quality team through training and performance assessment.
• Conduct supplier evaluations and manage qualification or disqualification processes.
• Compile, maintain, and analyze quality data and reports.
• Handle daily departmental tasks and implement management directives.
• Lead factory-level quality issue investigations and corrective actions.
• Promote the digitalization of inspection and audit processes.
• Improve production quality control and minimize customer complaints and returns.
• Oversee quality control during pilot production.
• Liaise with customers and third-party labs on testing standards and compliance.

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