Process Quality Assurance - Hanoi, Hanoi

Job summary

Propose software development and testing processes tailored to project requirements based on Agile, ISO, or CMMI models. Provide guidelines and templates to ensure project quality. Monitor and ensure teams strictly follow the approved processes in all projects and departments. Adjust and improve processes to better fit project needs and enhance output quality. Issue alerts, recommendations, and solutions regarding delays, potential risks, and emerging issues in ongoing or upcoming projects. Collect and analyze data, preparing daily, weekly, and monthly reports on software quality control for Project Managers (PMs) and Division Managers. Support PMs during project initiation, execution, and closing; monitor project progress, conduct quality reviews before client delivery, and prepare quality improvement plans. Train new staff on company processes.

Qualifications

• Bachelor's degree in Information Technology or a related field.
• At least 5 years of experience as a QA in software outsourcing or development companies.
• Solid understanding of the Software Development Life Cycle (SDLC) and Project Management.
• Knowledge of and ability to apply standards such as CMMI, ISO 27000, and ISO 9000.
• Proficient in English communication skills (both verbal and written).
• Strong skills in data collection, analysis, time management, planning, and documentation.
• Excellent communication and teamwork skills.
• Logical thinking and strong attention to detail.
• Proactive in seeking learning opportunities beyond assigned responsibilities.

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