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  • Theatre Team Member - Hạ Long - Cinemark

    Cinemark
    Cinemark Hạ Long

    2 tháng trước

    Mô tả
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    Join Our Team

    A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry.

    But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

    Role Summary

    Cinemark Team Members create a welcoming environment for our Guests. A Team Member is quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, etc. The Team Member strives to ensure the highest quality in everything served. Being familiar with the operation, this individual will answer guest questions while ensuring a heroic guest experience. Additionally, Team Members may work cross functionally as an Usher, Box Office or Concessionist as staffing needs require. Each Team Member must be able to perform the essential job functions of these positions.

    Responsibilities

    The essential duties and responsibility of a Theatre Team Member include, but are not limited to, the following:

    Greets Guests with a smile in a timely and professional manner
    Operates Cinemark's POS system for all transactions completed on assigned register
    Verifies tickets at podium and directs Guests to an auditorium
    Ensures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy
    Provides pricing, movie, specialist event, alternative movie selections, and general theatre information
    Responds to phone calls and questions from Guests in a professional and quality customer service manner
    Conducts theatre inspections to monitor movie presentation and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
    Keeps theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.)
    Prepares food and properly operates cooking, warming, and popping equipment
    Consistently wipes down and sanitizes Employee and Guest high-contact areas
    Complies with all local, state, and federal food safety laws
    Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management
    Assists with all opening and closing duties as assigned by management
    Performs other work-related duties as assigned

    Requirements

    Must be at least 16 years of age
    Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
    Availability to work flexible hours which include evenings, weekends, and holidays
    Requires regular and consistent attendance
    Has an energetic and friendly attitude during each shift
    Provides excellent Guest service
    Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English
    Ability to work in a team environment and independently
    Ability to take and follow direction
    Responds with a sense of urgency
    Accurate cash handling and basic math skills

    Physical And Environmental Requirements

    Frequent bending, kneeling, and lifting up to 50 lbs.
    Frequent standing, walking and reaching around the theater.
    Noise level may be moderate to high at times.
    Be able to work in a standing position for extended periods of time.

    Benefits Available

    At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

    Employee Discount
    401(k) Matching*Growth Opportunities

    Education Assistance*Health Benefits*Parental Leave*Paid Time Off*Daily Pay*Free Movies*Benefits may vary by career category, so be sure to check the specific details on our career site.


    DISCLAIMER:

    This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract.

    Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate.

    Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

    Cinemark is an Equal Opportunity Employer
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