Sales Manager/ Supervisor - Hanoi - KONE

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SALES SUPERVISOR/ MANAGER, NEW BUILDING SOLUTIONS – HANOI, VIETNAM

Shape the future of cities. Join our flow.

Welcome to KONE We are a diverse team of over 60,000 employees, enabling safe, sustainable, and effortless people flow for billions of city dwellers every day. Innovating together across everything we do, we show the way for the good of our planet and its people. Here, you are welcomed as you are, your courage is celebrated, and your impact rewarded. Grounded by our strong roots stretching back over a century, our exciting journey continues – join us and let's shape the future of cities together

Why this role?

KONE Vietnam is seeking a driven and experienced Sales person to speed up business development efforts for new construction projects in the Northern region (both residential and non-residential). This is a senior individual contributor role, ideal for a proactive sales professional with strong hunting skills and a strategic mindset.

You will be responsible for identifying new business opportunities, managing the full sales cycle, and delivering tailored solutions that meet customer needs while maximizing KONE's order book and profitability.

What will you be doing?

Customer Acquisition & Relationship Management

• Proactively build and maintain relationships with developers, architects, consultants, and other key stakeholders.
• Engage early in project phases to position KONE's full product and digital portfolio through consultative selling.
• Promote KONE's digital solutions to enhance customer value across the lifecycle.
• Expand KONE's market presence and influence within the assigned territory.
• Collaborate with internal Sales teams to share leads and cross-selling opportunities.
• Ensure customer satisfaction and resolve issues in coordination with relevant KONE teams.
• Maintain accurate customer and influencer data in CRM.

Sales Execution

• Identify and pursue new leads, opportunities, and contracts to meet or exceed sales targets.
• Understand customer needs and design customized solutions.
• Set and manage optimal pricing strategies for each opportunity.
• Coordinate with Customer Solutions Engineering (CSE) for technical input in complex cases.
• Lead pre-tender and pre-booking reviews; ensure smooth handover to operations with complete documentation.
• Communicate site readiness requirements clearly to customers and ensure inclusion in contracts.
• Validate order details to ensure alignment with negotiated terms, including safety and quality standards.
• Own the sales process until order booking and ensure accurate project categorization.

Market Intelligence & Reporting

• Execute and monitor individual sales plans through proactive customer visits and strategic follow-ups.
• Gather and share market and competitor insights to inform business strategy.
• Ensure timely and accurate reporting of sales activities, pipeline status, and performance metrics.
• Document all opportunities, customer interactions, and outcomes (including won/lost reasons) in CRM.

Are you the one?

Education: Bachelor's or Master's degree in Economics, Engineering, or other relevant fields.

Experience

• Minimum 5 years of experiences in Sales or Business Development, preferably in B2B environments (ideally in construction, building technologies, or industrial solutions).
• Strong background in project sales, with established relationships with owners, contractors, and other key stakeholders.
• Experience in solution selling, particularly with complex technology solutions.
• Knowledge of or experience in Elevator - Escalator customers' industries (e.g., construction, property management) is a plus.

Skills & Preferences

• Intermediate English communication skills (verbal and written).
• Upper intermediate to advanced in digital literacy, with openness to learning new tools and technologies.
• Strong service mindset, focused on delivering customer value.
• Ability to analyze data and use facts to guide decisions and actions.
• Capable of applying value-based pricing to ensure healthy margins.
• Self-driven and results-oriented .
• Excellent communication and negotiation abilities.
• Comfortable working independently.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on