Director of Engineering - Hà Nội

Job summary

As Director of Engineering for Four Seasons Hotel Hanoi at Hoan Kiem Lake, you will helm a team of exceptional professionals dedicated to delivering the legendary Four Seasons experience.

Responsibilities

• Lead Engineering Operations: Oversee day-to-day operations including maintenance, repairs, renovations, and upkeep of guest rooms, public areas, and back-of-house facilities.
• Drive Preventive Maintenance: Develop and implement preventive maintenance programmes to minimise downtime, extend asset life, and ensure uninterrupted service delivery.
• Manage Capital Projects: Plan and execute capital improvement projects, ensuring they are delivered on time, within budget, and to Four Seasons' standards.
• Ensure Compliance and Safety: Maintain compliance with local laws, building codes, fire & life safety standards, and environmental regulations. Conduct regular inspections and safety training for engineering staff.
• Foster Collaboration: Work closely with other hotel departments to provide seamless support for operations, guest satisfaction, and colleague safety.
• Mentor and Develop Talent: Build and lead a high-performing engineering team by fostering a culture of accountability, safety, and excellence.
• Optimise Energy and Sustainability: Implement innovative energy-saving measures, sustainability initiatives, and environmentally responsible practices.
• Control Costs: Prepare and manage the engineering budget, monitoring expenditures and driving cost-effective solutions without compromising quality.
• Enhance Guest and Employee Experience: Respond promptly and professionally to engineering-related issues, ensuring comfort, safety, and a luxury environment.

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