Chi Lee

Strategic and results-driven Executive Assistant with 7+ years of experience supporting C-level executives and leading cross-functional projects in the technology and digital transformation sector. Proven track record in stakeholder management, strategic planning, and coordination across corporate functions. Highly organized, discreet, and adaptive in dynamic, high-pressure environments.

GalaxyOne - Sovico Jan,2022 - Now

Executive Assistant to CEO & BOD

Digital transformation startup under Sovico Group.

• Supported the CEO/ BOD in developing and executing operational strategies across HR structure, financial planning, CRM workflow, and other key initiatives. Successfully drove revenue growth of +118% YoY in H1 2024, +150% YoY in FY 2024, and sustained +100% YoY in Q3 2025. • Partnered with stakeholders, Product, Managed Services Provider, R&D, and Sales/Marketing teams to define product vision, strategic direction, and organizational goals. • Coordinated, monitored, and supported cross-functional teams in executing priority initiatives to achieve KPI/OKR targets. Collaborated with the Financial Department to design and implement 5 new CRM processes (Lark Suite, OneSuite), improving operational efficiency. • Acted as a communication bridge between the CEO and management team, fostering credibility, trust, and alignment across the executive level. • Delivered comprehensive executive support, including calendar management, travel coordination, reporting, and preparation of daily business materials. • Handled Sales Operations and Purchasing postion during staff shortages to maintain seamless business operations.

Zalo - VNG - July,2019 - Dec,2021

Partnership Executive

Develop partnership with Government Organization Officers GOO

• Develop partnership with Government Organization Officers GOO Convince the GOO to increase using Zalo e-Government service. • Assist in executing corporate partnership goals across different internal and external stakeholders. • Closely work with cross-functional teams to ensure overall progress of the projects. • Monitor, review problem and business impact to improve advanced requests for Chatbots. • Monitor & evaluate daily internal/external Partnership & PR activities. Acquire more than 3000 new Zalo e-Gorvernment users, hit 150% KPI. Support event: Zalo AI Summit 2020, Zing Music Award 2020.

Interspace Viet Nam August,2018 - July,2019

Senior Account Executive 

Efficient facilitator of partnership management • In charge of team performance & campaign, KPI which assigned by Manager. • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. • Establish, develop and maintain positive business and customer relationships. • Expedite the resolution of customer problems and complaints to maximize satisfaction. • Achieve agreed upon sales targets and outcomes within schedule.

Ringier Viet Nam March,2018 - August,2018

Account Executive Efficient facilitator of partnership management • Use sales promotion measures to propose suitable programs for marketing and sales team. • Translate business goals into digital marketing objectives, creating and communicating marketing targets / briefs. • Act as administrator for brand social channels: scheduling and posting content following the brand guidelines and recommendations, monitoring and responding to the community, curating user generated content, and crisis management. • Stay up to date on new social media platforms, tools, trends and best practices. • Build and maintain customer community via digital platform.

• Ho Chi Minh city University Foreign Language International Technology 2014 - 2019 Major: International Business Administration Main Major : Marketing
• Financial Statement Analysis by Institute of Human Resources and Business Development - Ho Chi Minh City University of Economics (HUREDIN) 
• Professional Selling Skills by PACE SCHOOL OF SALES MANAGEMENT 
• Action Plans and Performance Report by PACE SCHOOL OF SALES MANAGEMENT
• Professional Executive Assistant by Institute for Business and Economics Policy (IBEP) 
• Project Management (PMI® Global Standards) by FMIT® INSTITUTE International Consulting Training Corporation 
• Certificate of Completion for Communication Skills provided by PROCTOR GALLAGHER consultant