Kleven Alpuerto

Greetings!

Looking to dive in to remote work. I have over 7 years experience in Customer Service including VA tasks and Tech Support. My previous experience include Phone, Chat and Email support to US clients. I have also done customer retention, billing, bill negotiating, tech support and excited to learn more.

Customer service work with Asktrim.com, Amazon and Comcast. Tasks included outbound and inbound calls, chat, email and tech support. Also handled billing and customer retention. 

I have a bachelor's degree in Information Technology