Minh Nhật Đậu

IT graduate with a strong background in business analysis and system design, skilled in translating business requirements into clear functional specifications. Experienced in supporting requirement gathering, workflow modeling, and cross-functional collaboration to deliver effective solutions.

IT Center - VNPT HCM | 04/2024 - 08/2024

System Analysis & Monitoring Intern

• Assisted in monitoring and analyzing system performance using Zabbix.
• Documented routine maintenance tasks and troubleshooting steps to support system reliability.
• Gained exposure to Linux server administration (Ubuntu) with focus on setup, configuration, security.
• Practiced working in virtualized environments (VirtualBox, VMware) for simulation projects.
• Built foundational knowledge in shell scripting and containerization (Docker) to understand automation concepts.

Ho Chi Minh City University of Technology - Information Systems | 09/2020 - 04/2025

Specialized in Information Systems:

Completed coursework covering core IT and BA knowledge areas, including System Analysis and Design, Database Management, Computer Networks, and Web Programming.

Designed and implemented multiple small-scale management systems as part of academic training, such as:

1. Clinic Management System – simulated patient records and appointment scheduling.
2. Hotel/Room Rental System – managed booking processes, payments, and availability tracking.
3. Retail Management System – supported inventory management and sales reporting.

These projects emphasized requirement gathering, business process analysis, and UML modeling (use case, activity, class diagrams). Applied SQL/Oracle for data management and MVC concepts for system design, with focus on translating business requirements into functional specifications.