Ngoc Duc Nguyen

Work in a young and dynamic environment where I can develop the skills to contribute to the company.

F6 Galaxy

MARKETING MANAGER

2021- Present

• Developing strategies and organizing the implementation of marketing

activities for the business

•

 Organize and supervise market research activities

• Build tools to measure marketing performance

• Participate in prospecting for the Board of Directors on brand development

communication plans

• Establishing and maintaining relationships with the press, partners, customers,

KOLs for marketing activities of the company

• Find, manage and train employees

• Plan, implement, direct and coordinate with multiple departments in the

implementation of marketing plans

• Research and analyze competitors

• Manage and supervise the working process of the marketing department and

support community management of all channels

• Work with departments to devise strategies, optimize profits, market share and

increase customer satisfaction

• Identify potential customers

• Develop extended programs and events

• Plan and develop budgets for marketing activities such as research and

development

• Develop and manage advertising campaigns

• Building brand awareness and positioning

• Oversaw online and content marketing strategy.

• h t t p s : / / t i n y u rl .c o m / O rb i t au X L o n a1

VTC INTECOM

MARKETING MANAGER

2017- 2021

Marketing

• Research and analysis of market ( Included: grow or go down of market, rates

and service of Competitors )

• Working in conjunction with DOS to maintain current client relationships and

encourage repeat business

• Responsibilities maintaining a healthy relationship with the company's client

• Ensure to meet monthly – quarter room’s night target

• Reporting must always be accurate to DOS

• Devise proposals that include amenities that exceed the current ones at

competitive pricesPreparing weekly and monthly reports of sales projections

and goals and progress- Ability to creating and present visual and

presentations

• Attendance at trade shows and similar events is crucial to make new

contacts.

• Following up with clients is with any concerns or disappointments that

occurred and maintain high levels of customer satisfaction

• Vigilant in gathering customer satisfaction surveys

• Developing a Digital Marketing strategy that fits into the overall marketing

orientation of the Company;

• Job Orientation, Implementation Planning, Monitoring and Evaluation of Digital

Marketing Activities: SEO, Social Media, Website Overall (Content and

Application), Online Advertising, Email Marketing, ...

• Deploy website development plans, Facebook, PRs, Forum Seeding, ... to

increase the interaction and conversion value of customers;

• Analyzing, evaluating and developing Digital Marketing strategies in each

stage of development of the Company;

• Manage the human resources of the Digital Marketing team and ensure the

work objectives according to the targets and directions of the Company;

• Implement the periodical reporting system of the Digital Marketing group

according to the company regulations (week - month - quarter and year);

• Other tasks and tasks as assigned by the Marketing Director

NORTHUMBBRIA UNIVERSITY

MARKETING/ MULTIMEDIA

2009- 2014

FPT - Arena

MULTIMEDIA

2009- 2014