Tram Thi Bich Nguyen

With over 15 years of experience in IT support, system administration, and data entry, I bring a strong combination of technical expertise, attention to detail, and a commitment to delivering high-quality work—especially in remote environments.

In my previous roles at Ampere Computing and RMIT International University, I managed cloud-based systems, provided technical support to diverse teams, and ensured system stability across multiple platforms. I hold certifications in MCSA and MCSE, and I am proficient in Microsoft Office, Exchange Server, DNS, DHCP, and Active Directory. My typing speed exceeds 65 words per minute with over 95% accuracy, making me well-suited for data entry tasks that require precision and efficiency.

I am fluent in both English and Vietnamese, and I thrive in roles that require independent work, clear communication, and problem-solving under pressure. I am confident that my background aligns well with your team’s needs, and I am excited about the opportunity to contribute to your organization.

Thank you for considering my application. I would welcome the opportunity to discuss how my skills and experience.

Sincerely,
Tram Thi Bich Nguyen