Van Loc Phung

SUMMARY

• Professional experience for over 20 years in Milwaukee, Samsung, Wahl, Intel, Jabil and Toshiba about Audio Visual biz com, Information Systems, Manufacturing and Customer Service, and 
  • From Samsung get Increasing Automation Rate from 43.5% – 54.8% - 62%, LOB 55% – 64%  -  81%  - 85%, T/T reduce 19% , Manpower Main Line reduce 13%, Logistic reduce 41%, Loss Materials from 0.3%  – 0.2% - 0.15%, Defect Rate from 5% –1%  and at Wahl,Output increase 20% and reduce defect Quality under 1%. Besides that, got 10 Awards with saving $68K during working for Intel.
• Significant accomplishments are effective professional and management performance meeting the company’s Quality, Cost, and Delivery, Safety and Motivation targets and efficiently improving business processes through team working, innovative mindsets and problem-solving skills.
• Strengths include performing strong business analyst, process improvement, project management, and manufacturing management.

Milwaukee Tool is the most respected manufacturer of heavy-duty power tools, hand tools, instruments, and accessories

Production Manager

As Production Manager, I manage a production team with 1000 headcount and ensure daily production goals met on time.

Duties:

• Responsible for all production KPIs from Safety, 5S, quality output, scrap, productivity, delivery performance, inventory value, Cost saving.
• Coordinating and reporting day-to-day activities with the Factory Director.
• Coordinating with team members to ensure the production process is completed on time.
• Hiring and training new team members.
• Manage the production budget and suggesting improvement measures.
• Prepare production schedule and timelines.
• Updating the Factory Director on the status of projects.
• Implement and monitor production processes to minimize waste and maximize productivity. 
• Manage the production team and review the performance of subordinate.

                                   Samsung Vietnam (SEHC) Mar 2016 – July 2022

Samsung Electronics HCMC CE Complex (SEHC) project with a total investment of US $ 2,84 billion is located in Saigon Hi-tech Park with a total area of up to 122ha, which began operation in early 2016. This is one of the key factories of Samsung Group's high-end consumer electronics manufacturing.

Production Manager

Achievements

• As PQE (Process Quality Engineering) Manager:
  • Working with PQC to deploy Process to manage Quality as CTQ (Critical to Quality), PL, TQM, Training process, MSO (Multi skill operation), Process Wise.
  • Setup Process for GMES to check spec, fool proof to Increase Quality
  • Report Defect trend and analyst to reduce, improve with Processing Engineer
• As Innovation (Innovation, IE, EHS) & Logistic Manager:
  • Working with IE to deeply analyze to Reduce Manpower, T/T, LOB, LEAN
  • Working with Innovation to deploy, develop Ideas to increase Automation rate as Smart Rack, AGV, Smart Tools, LCiA, LEAN
  • Working with EHS site to deploy 5S, Safety Environment and program for Factory
  • Working Logistic to analyze Work Force and process to Supply materials to ML on Time, Right Quality and Correct Material and Reduce Loss from 1% - 0.2%
• Working with MES team to setup Working Station to strictly control productivity.
• People Development can work under pressure, on goal, and independence.
• Reviewed KPIs and implemented improvement opportunities. 
• Encouraged & rewarded employees for quality deficiency reporting & waste elimination concepts. Provided coaching team leader to foster LEAN concept and process improvements. 
• Responding feedback and performance to directed reports. Sustained & developed multiple site-specific with HR for recognition programs to reduce turn-over, increase morale, loyalty and overall happiness of manufacturing employees.

                                Wahl Vietnam  Jan 2015 – Mar 2016

Wahl Clipper is the world leader in the manufacture and distribution of professional and consumer clippers, trimmers, shavers, and personal care devices.

Assembly Production Manager

Achievements

• Applied LEAN to improve materials flow and operation motion to increase 20% output and reduce defect Quality under 1%
• Collaboration with HR, QA for technician training and operator’s selection process. Advised HR for adjustment and updating Policy for working and discipline. 
• Chairman for daily production calibration meeting with Supply Chain, QA to update Factory productivity, cycle time, quality & yield as well as production plan based on equipment health, resource allocation & week to date delivery. 
• Performed periodic productivity & 5S check during working time & handled escalation requests. Gathered relevant data & compiled end-of-day report. 
• Coordinated & collaborated with other departments for NPI, PM Scheduling, Tool Qualification, Tool set-up. 
• Reviewed KPIs and implemented improvement opportunities. 
• Encouraged & rewarded employees for quality deficiency reporting & waste elimination concepts. Provided coaching team leader to foster LEAN concept and process improvements. 
• Responding feedback and performance to directed reports. Sustained & developed multiple site-specific with HR for recognition programs to reduce turn-over, increase morale, loyalty and overall happiness of manufacturing employees.

                              Intel Products Vietnam  Aug 2010 – Apr 2014

Intel Corporation is an American multinational corporation and technology company headquartered in Santa Clara, California, and incorporated in Delaware.

Production First Line Manager

Achievements

• Save effectively $30K for re-use the system for NPI (New Product Instruction)
• Innovative performance to save $18K in fixing the error system for better verification
• Improved successfully the current system and implementing process to save $20K 
• Optimized the efficient team working by proceeding the problem - solving to 95% at the first line before escalating to other teams and TOP incidents less than 5%
• Developed operators to self-audit areas using the keys process.
• Managed the reorganization of production aspects of the installation of a new product production line to ensure the operators were fully trained on the new equipment and that commissioning targets were met.
• Developed all Standard Work Instructions, Training documents as well as data-driven reports.
• Planning and control to ensure optimized production plan and responsible for production schedule.
• Received over 10 Site Award and Department Awards.
• Audited existing processes, identified critical gaps and designed new corrective procedures. Wrote work procedures, trained staff and achieved certification.
• Implemented Quality improvement program including spot audits, root-cause analysis, and implementation of remedial actions.
• Implemented TPM (Total Productive Maintenance) onto the production line with both operators and engineers, which involved devising Autonomous and Planned maintenance schedules.

                               Jabil             Jul 2007 – Aug 2009

Jabil is a US-based multinational electronics solutions company providing comprehensive electronics design, production and product management services to global electronics and technology companies.

Production Supervisor:           

Achievements

• Winning the Certificate and Contract from HP thanks to team working, fast design/system change in ONE day
• Maintained high quality service in production supports.
• Introduced on line running for difficult products successfully.
• Gathered and analyzed information system and requirements via direct contacts with customer to change/modify their product.
• Managed the Line of 30 operators on a crew continuous operation, meeting planned volume targets and exacting quality standards. 
• Increased the utilization of equipment, Real time WIP reporting and better record-keeping and data analysis.
• Served as a liaison for HP on problem resolution with customer escalations. 
• Attended New Product Introduction workshops and provided engineering support to new product task force.
• Identified problem of manual entry of action prompts which caused system delays. 
• Motivates team to work together in the most efficient manner.
• Mitigates team conflict and communication problems.

EDUCATION

• Hochiminh University of Foreign Language and Information Technology - B.A in Information Technology.
• Master in Science (Software Technology) of Bordeaux 1 University, France.
• CPO (Chief Production Operation) Certificate at PACE Institute
• Greenbelt Six Sigma
• Leadership training at Samsung
• Qualified Project Management.
• Basic ISO knowledge.
• Qualified Business Analysis.
• Qualified Problem Solving.
• Qualified ITIL.
• Intel CoS (College of Supervisor - Manufacturing).
• Qualified Leadership and Management at Intel.
• Toshiba Certificated for Purchasing course.

Audio & Visual Cert:

• Samsung Electronics

1. Samsung Display Solution 2023
2. Samsung Hospitality Solution 2023

• Crestron Electronics

1. Crestron Certified Commercial Technician/Field Engineer
2. Crestron Certified Commercial Systems Designer
3. Crestron Flex Certified Technician
4. Crestron Certified DigitalMedia 4K Engineer
5. DMC-D-4K Certification
6. Crestron Flex Sales Track

Reference:

• Upon your request

Master in Science (Computer Science)