Technical Service Specialist - Hanoi, Việt Nam - Abbott Laboratories

Abbott Laboratories
Abbott Laboratories
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Hanoi, Việt Nam

1 tuần trước

Đức Nguyễn

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Đức Nguyễn

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Mô tả
Provide backup first line service to Abbott Ambassadors (Service interventions requiring less than 4 hours labor time)

  • Schedule and perform planned maintenance activities
  • Assist with instrument installations
  • Success in this role is measured by service key performance indications level achievement, customer satisfaction score (NPS) and economical profitability and growth per district

Job Requirement:


  • Bachelor's degree or equivalent qualification or experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred
  • Proven track record in a similar position supported by management and customer references preferred or Graduate entry program.
  • Successful engagement with customers, specifically lab staff.
  • Technical expert for product line responsibility
  • Strong communication skills
  • Ability to identify and drive resolution of issues
  • Strong experience in use of analytical tools and software
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