CRM Specialist - Ho Chi Minh City, Việt Nam - Techtronic Industries

Techtronic Industries

Công ty đã được xác minh

Ho Chi Minh City, Việt Nam

1 tuần trước

Được đăng bởi:

Đức Nguyễn

Nhà tuyển dụng tài năng cho beBee

Mô tả

Mô tả công việc:

(Mức lương:
Thỏa thuận)

This role will contribute to the success of our CRM objectives & data projects.

He/ She would be responsible in delivering actionable insights by conducting analytics with customer database & be the catalyst of new data projects in Asia markets in order to drive customer-centric business strategies.

Conduct customer data analytics and generate reports based on online and offline data to create/refine customer personas, understand customer behaviour and journeys, and draw actionable insights for 9+ regions in Asia
Manage and optimize data attributes and audience rules to enrich customer profile, enhance segmentation and help deliver a personalised experience
Drive and execute the implementation of dynamic content mechanism on various channels
Identify improvements to data capture and utilization
Work closely with technical teams on data source setup, data flow development/monitoring, data field creation, CRM solution enhancement, bug fixes and UAT
Perform other adhoc projects as assigned

Chức vụ:
Nhân viên/Chuyên viên

Hình thức làm việc:
Toàn thời gian

Quyền lợi được hưởng:

Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Xe đưa đón

- Đồng phục

Chế độ thưởng
Chăm sóc sức khỏe

- Đào tạo

Tăng lương
Nghỉ phép năm

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

Academic & Experience:

Bachelor's degree in Information Systems or Business Studies is preferred
Handson experience in data analytics is preferred
Experience in Salesforce, Google Analytics, PowerBI and/or any similar solutions is an advantage
Understanding of customer segmentation, tagging, behaviour tracking, data layer, CRM and/or CDP is an advantage

General:

Logical and analytical mindset to determine and implement workflow, data rules and audience logic
Proactive, independent, fastlearning and attentive to details
Excellent verbal and written communications skills to effectively interact and build a rapport with business users and technical teams
Proficient in both of spoken and written English

Yêu cầu giới tính:
Nam/Nữ

Ngành nghề:
Cơ Khí,Hành chính Văn phòng

Đại Học
Không yêu cầu