Senior Service Manager - Ho Chi Minh City, Việt Nam - PERSOLKELLY Vietnam
Mô tả
Good career development and benefit- Attractive Package
- Professional environment
Package:
Attractive
Working location:
HCMC
Primary Responsibilities:
- Inspire the team to achieve business goals within a framework of constant improvement, process excellence, and optimal workshop productivity.
- Oversee and implement all Aftersales standard procedures and audits in accordance with manufacturer's specifications.
- Guarantee workshop compliance with legal prerequisites and safety regulations.
- Foster a robust collaborative bond with manufacturers.
- Cultivate and nurture positive relationships with customers.
- Execute any additional duties delegated by the immediate supervisor.
Main Requirements:
- Demonstrated Aftersales Management track record of at least 3 years in the automotive sector.
- Proficiency in English, both in written and verbal communication.
- Deep dedication to customer service with prior involvement in a servicecentered setting.
- Proficient communication skills coupled with a customercentric demeanor.
- Exceptional aptitude for managing individuals and interpersonal interactions.
- Oriented towards processes, profoundly motivated, and dedicated to achieving results.
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