Sorting Center Assistant Manager - Ho Chi Minh City, Việt Nam - Shopee

Shopee

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Ho Chi Minh City, Việt Nam

1 tuần trước

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Đức Nguyễn

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Mô tả

Department Operations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products.

The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Supervise all activities in the assigned facility, which included overseeing team performance, expediting the inbound, sorting and outbound process, and ensuring efficiency.
Daily control performance of operation in Sorting Center(s) in charge (i.

e:
on-time rate, lost rate, backlogs, etc.) via building and optimizing layouts, processes

Formulate and implement strategy for the Sorting Center(s) in charge (including flow of goods, define order routes, human resource and space planning, automation machine installation, etc.)
Recruit and manage a large sorting team to solve daytoday operational issues and reach shortterm and longterm performance goals.
Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations

Requirements:

Excellent problemsolving skills and leadership qualities
Detailed and process oriented, excellent analytical skills
Excellent communication skills. Can communicate effectively with people from various backgrounds. Can work with all levels of company staff.
Equivalent experience of a warehouse manager from 3 years and above, same industry experience is a plus. Having experience with warehouse automation is a plus.
Comfortable delivering and receiving frequent direct written and oral feedback
Can communicate in English