Account Manager - Ho Chi Minh City, Việt Nam - Ogilvy

Ogilvy

Công ty đã được xác minh

Ho Chi Minh City, Việt Nam

1 tuần trước

Được đăng bởi:

Đức Nguyễn

Nhà tuyển dụng tài năng cho beBee

Mô tả

Ogilvy has been the "teaching hospital" for brands since the company was founded by David Ogilvy in 1948.

We continue that brand building legacy today through Borderless Creativity - operating, innovating, and creating at the intersection of talent and capabilities.

Our experts in Consulting, Advertising, Experience, Public Relations and Health work fluidly across 131 offices in 93 countries._

Ogilvy has been operating in Vietnam for over 25 years and has played a leading role in helping to shape the marketing communications industry in Vietnam today. We remain committed to continuing this legacy and are on a mission to help create the next generation of hybrid and fluid modernmarketing talent by making Ogilvy the "Best Place to Work" in Vietnam for GenZ by 2025._

About the Role:

The Digital Account Manager has a key role in maintaining the client's stability and influences their potential growth. The Account Manager is responsible for maintaining strong client relationships and for the output of Ogilvy's digital activities. The Account Manager must use his/her experience and discipline to drive constant improvement.

The job scope covers:

Client service, development of customer insights based on data, development of communication strategies and campaign plans, supervision of campaign executions, project management, quality controls, and reporting.

This role has strong focus on delivering digital projects for clients.

Key requirements:

Client Management

Manage and ensure quality of our client services
Management and handling of key client briefs, projects and requests, including the refinement of the above
Typical daytoday management of clients and their requests including presentations, documentation, client activity administration, etc.
Key person supervising the excellence of projects; effectively manage and interpret Client feedback; guide/lead Account Executive to implement projects smoothly and effectively
Support line manager in developing initiatives for new business or extending existing business
Financial control of billings and 3rd party costs
Write/proofread major communications materials including executive internal memos, executive speeches, Q&A, sensitive topic statements, pitch docs or press releases
Cultivate highlevel contacts within business and industry relations
Manage complexed digital projects for client and have an ability to decide what expert group should be brought in at the right time to provide solutions to client.

Strategy

Provide Clients counsel in the development of successful customer management strategies
Plan and execute Data Acquisition & Activation through delivering meaningful Value Exchange Framework.
Keep track of & optimize UX/UI of all AWO current ecosystem to ensure better Data Acquisition experience.
Daytoday KPI tracking of all campaign to ensure data acquisition is on track & coordinate with Strategy & Media & Development team to come up with realtime solution for optimization.
Weekly Data Extracting & Consolidating for campaign result & send over to data agency for filtering.
Weekly Data reporting for each campaign to pull out observation & key learnings with actionable next step for performance improvement.
Understand industry/market trends especially tech trends related to provide innovative solutions to client
Stay up to date with emerging technologies and social platforms and demonstrate understanding of how they can be integrated into communications programs
For certain clients, assist in developing media relations strategy, seeking placements in print, broadcast, and online media

Leadership & People Management

Develop working relationships with Account Executives to ensure that once briefed the campaign/project moves forward smoothly
Be the first stop in resolving problems raised by Executive
Take responsibility for management and motivation of account team members to allow them to achieve their maximum potential
Abide by the WPP code of business conduct

Qualifications:

34 years of experience in communications or related field; industry experience preferred
Indepth knowledge of online marketing tools and technology
Solid understanding and knowledge of social media platforms and website development process
Good analytics skills, comfortable working with data
Professional writing skills, strong presentation capabilities
A team player and can work independently
Excellent project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
Ability to thrive in a fastpaced, dynamic environment and adapt to changing priorities.
Bachelor's degree with a major in digital marketing, communications, advertisement, media, digital, data & analytics is a plus

How We'll Support You:

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed