Manager, Customer Complaint Handling - Thành phố Hồ Chí Minh

We are looking for an experienced and dynamic professional to join our Customer Relations team as a Manager – Customer Complaint Handling. · Bachelor's degree. · Fluency in English and Vietnamese. · ...

We are looking for an experienced and dynamic professional to join our Customer Relations team as a Manager – Customer Complaint Handling.This position plays a vital role in ensuring customer satisfaction by managing and resolving complaints promptly and effectively. · ...

Quản lý dịch vụ khách hàng; xử lý khiếu nại · Giao tiếp với các bộ phận liên quan để đảm bảo phản hồi kịp thời. · Theo dõi quy trình xử lý khiếu nại để đảm bảo tuân thủ SOP và khung thời gian. · Tạm quyền vận hành chiến lược chăm sóc khách hàng dài hạn. · Bachelor Quản trị Kinh D ...

To handle and monitor smooth operations of assigned 3/4PLs Clients, including handling the complaints from clients. To handle business review meetings & act as a business partner with Clients and help for the business growth. · Together with functional depts to obtain, maintain a ...

· Job Summary · To handle and monitor smooth operations of assigned 3/4PLs Clients, including handling the complaints from clients · To handle business review meetings & act as a business partner with Clients and help for the business growth · To build & maintain the good relati ...

Customer care specialist responsible for receiving customer complaints via multiple channels. · ...

This role is responsible for designing and running key customer journeys, owning customer service & complaints operations, leading training and frontline enablement. · ...

The Front Desk Supervisor is responsible for managing the centre facility and monitoring the day-to-day operations in the centre. · ...

The Customer Service Supervisor manages day-to-day operations in the centre responsible for motivating team members to perform according to service standards while building up a strong relationship with clients. · ...

This role supports the Compliance Programme by ensuring that all complaints, suspected misconduct and security risks are handled fairly independently and in line with ISO Internal Investigations of Organizations the principles of SGS Investigation Policy and Security Risk Managem ...

We are gradually building a smart healthcare ecosystem aimed at enhancing the quality of life and promoting proactive health management for the Vietnamese community.As Laboratory Admin you will be responsible for handling internal communication within the laboratory department. · ...

Avery Dennison Corporation is a global materials science and digital identification solutions company. We are making possible products and solutions that help advance the industries we serve. · ...

Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Telesales Supervisor. · A telesales supervisor manages a team of telesales rep ...

Thientu BPO & HR is a leading outsourcing company providing high-quality business solutions to international clients across multiple industries. We are currently seeking a committed and detail-oriented Telesales Supervisor. · A telesales supervisor manages a team of telesales rep ...

We are seeking a committed and detail-oriented Telesales Supervisor to manage our team of telesales representatives by setting sales goals developing strategies tracking performance. · ...

A committed and detail-oriented Telesales Supervisor manages a team of telesales representatives by setting sales goals, · devolving strategies and tracking performance. · ...

Established in 1995, QDP - Quân Đạt & Partners takes pride in being a leading façade contractor in Vietnam, specializing in design, engineering and installation of architectural aluminum and glass products. · Our products are present in numerous high-rise buildings, luxury apartm ...

CRIF is a global leader in credit bureau business information and credit risk solutions. · Deal directly with customers either by telephone email respond promptly to customer inquiries place orders on behalf of customers in our system and provide delivery information handle resol ...

+ About DIAG is a leading medical laboratory system in Vietnam with over 20 years of experience in diagnostics and medical testing providing convenient fast and reliable testing experiences with modern laboratories certified to ISO standards cutting-edge automation technology and ...

Key Responsibilities: · Handle customer inquiries, complaints, and support requests via Zendesk. · Guide customers in troubleshooting basic technical issues and optimizing product/service usage. · Ensure complaints are tracked and responded to promptly. · Process account-related ...