Financial Customer Service Representative - Ho Chi Minh City, Việt Nam - Orient Software
Mô tả
Attractive benefits:
We are expanding bussiness and people to meet our clients' demands. You are warmly welcomed to join our team, where you got attractive benefits to support your daily performance.
OUR BENEFITS
You'll have a rewarding career:
We believe success should be rewarded and we believe there is always room to grow.
When you join Orient, you begin a career path that can take you to amazing places. You'll work with cutting-edge technology and use the most advanced methodologies. You'll become a highly-skilled, highly-experienced professional.
And you'll always find new and challenging opportunities at Orient.
You'll work with great people:
We believe in the power of teamwork and we believe together all things are possible.
At Orient, your teammates will be smart, experienced, and kind. They'll be world-class engineers, expert testers, and brilliant developers. They'll help you learn new skills, and they'll support you when you need help.
Your clients will be diverse and interesting — you'll work with many foreign clients on long-lasting projects. You'll have a chance to build strong relationships and positive references.
You'll have fun:
We believe happy people do the best work and we believe happy people are free people.
You're free to be yourself at Orient. We don't expect you to fit a certain mold, or to have a certain background. We want free-thinkers and dreamers people who believe they can change the world.
Responsibilities:
- Onboarding new clients for the noncustodial service
- Verifying, reconciling, and importing of historical asset data into client portfolios
- Valuation and pricing of noncustodial assets
- Daily bank reconciliation for noncustodial assets
- Executing and reviewing monthly fee process
- Reconciling and processing income tax component adjustments
- Preparation and auditing of annual tax reports in respect of noncustodial assets
- Establishing and refining operating procedures
- User acceptance testing for system upgrades and other features and defects
- Managing the daytoday tasks and performance of the Vietnam based team members
- Contributing to process improvements (for both procedures and systems) in relation to the noncustodial assets
Requirements:
- Attention to detail including the clarifying the detail of tasks, checking inputs and outputs for accuracy and completeness
- Strong understanding of investments, including securities, bonds, managed funds, international securities and other unlisted assets
- Strong working knowledge of investment administration, including initial investments, redemptions, capital call payments, committed capital, valuations, distributions, corporate actions
- Previous experience working in roles relating investor directed portfolio services, superannuation platforms
- Strong written English communication skills and sufficient oral communication skills to be able to communicate effectively within the team
- Customer relations experience (developing and building relationships)
- Willingness and ability to train and guide new starters
- Ability to contribution to the creation and refinement of operating procedures.
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