System Administration Expert - Hanoi, Việt Nam - Techcombank

Techcombank

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Hanoi, Việt Nam

1 tuần trước

Được đăng bởi:

Đức Nguyễn

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Mô tả

System Administration Expert:

Techcombank
- Ứng Tuyển

System Admin English
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C5 Building Tower, D'Capitale Tower, 119 Tran Duy Hung, Cau Giay, Ha Noi
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Tại văn phòng 8 phút trước

3 Lý Do Để Gia Nhập Công Ty:

Top-tier banking environment in Vietnam
Challenging opportunities for the "Greater" You
Attractive career path and benefits

Mô Tả Công Việc:

Job Purpose

The System Administration Expert is responsible for providing SYSTEM ADMINISTRATION expert knowledge in the system operation to ensure the stability and performance of the systems.

To prevent the incidents & problems from happening by:

Proactively address weaknesses, risks and problems on the system then have remediation plan to mitigate it to improve quality of services.
Periodically review and assess the weaknesses, risks of the system.

Manage & hands-on incidents/problems solving activities:

Manage the troubleshooting and directly handle the incidents & problems relating to the banking system.
Analyze and conclude the root cause of the incidents & problems, define & implement the solutions to recover the services quickly and prevent them from repeating.
Train and support.
Improve the operating processes and tools.
Monitor & report out the compliance of the operation activities in reallife.

Key Accountabilities (1)

Collaborate with the appropriate departments to deeply understand the system, as a basis for the efficient and stable operation of services.
Analyze and propose improvements upon technology and standards across the organization.
Participate in training courses to remain uptodate and knowledgeable in terms of industry trends and emerging technologies for IT operation support.
Provide advice, trainings, and supports to people in the System operation function.
Participate as a key member in the incident response team to directly drive incident/problem handling progress and also responsible for analyzing and concluding the root cause of the incidents and problems; define and implement the solutions to recover the services quickly and prevent them from

repeating.

Develop methodology and assessment plan to proactively address weaknesses, risks and problems on the system, then provide remediation plan to improve quality of services.
Creatively and independently provide resolutions to technical problems in a productivity and quality of service manner.
Monitor and report out the compliance of the operation activities in reallife.
Report periodically to the Director of Infrastructure Services Excellent Center.

Key Accountabilities (2)

Identify risks and coordinate with relevant units to propose methods to measure and minimize risks in the system operations.
Ensure that team members fulfill their commitments on service quality and comply with the Bank's

regulations and policies.

Yêu Cầu Công Việc: