Telesales Team Leader - Ho Chi Minh City, Việt Nam - GRATITUDE INDIA
1 tuần trước
Mô tả
Job description
- Manage and responsible for daily, weekly, monthly quartely, annually team performance.
- Ensure team member achieve hourly, daily set targets (main & sub KPIs)
- Motivate the team to achieve sales target.
- Training providing sufficient support to team member to delivery expected performance.
- Support the team member to handle difficult cases/calls.
- Reporting team performance and daily operation and support needed.
- Gather feedback from team members on customer's feedback on products, gift, concern on products, campaigns,....
- Other tasks assigned by Operation Manager
Requirement
- College or university graduation
- At least 1 year experience in the same position of telemarketing team leader/supervisor, telesales team leader/supervisor
- Experience to manage telesales team from at least 10 agents.
- Experience in Nutrition is an advantage
- Good at team and people management skill
- Planning, analysis and reporting skills
- Enthusiastic, dynamic, persistent, honest
Salary: 17,000,000₫ - 19,000,000₫ per month
Ability to commute/relocate:
- Thành phố Hồ Chí Minh: Reliably commute or planning to relocate before starting work (required)
Experience:
- Team leadership: 1 year (required)
- Telesales/Telemarketing: 1 year (required)
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