Senior Expert, Solution Delivery - Hanoi, Việt Nam - Techcombank
Mô tả
13-Mar-2023Senior Expert, Solution Delivery - Digital Martech Stack :
- Category: Digital Office
- Job Type:
- Facility: Change and Transformation
Job Purpose: - The job holder measures and monitors the financial and non-financial performance at different phases of the initiative's life cycle.
- The job holder reports and provides insights to problem solving during the development life cycle of the initiative.
- The job holder collaborates with internal stakeholders and external external parties to monitor progress on agreed deliverables.
Key Accountabilities (1):
A. Business Solution Execution
- Support the Initiative Director to build and execute a detailed work plan for the initiative.
- Collaborate with stakeholders to validate solutions and consolidate feedback.
- Collaborate and follow up with vendors on areas of responsibilities and deliverables.
- Support the team to build and implement execution plans for new and improved designs
- Build and implement the execution plan for the pilot and full scale rollout of new designs.
- Develop performance measures and monitor effectiveness of solutions implemented.
- Support the execution team in piloting and rolling out the solutions for the initiative successfully.
- Coordinate with Change Management on the content and format of communication for the new designs created.
- Guide junior team members on the preparation of prompt and accurate reporting requirements.
Key Accountabilities (2):
B. Stakeholders Management
- Collaborate with stakeholders to reach consensus on overall objectives and solutions for the initiative.
- Manage dependencies and relationships to ensure initiative objectives are achieved through collaborative efforts.
- Lead the collaboration process with advisors and vendors to ensure the scope and quality of work is achieved successfully.
Key Accountabilities (3):
Key Relationships - Direct Manager:
Initiative Director
Key Relationships - Direct Reports:
N/A
Key Relationships - Internal Stakeholders:
Teams and stakeholders of other divisions of the Bank and the Transformation Office
Key Relationships - External Stakeholders:
Partners providing professional services
Success Profile - Qualification and Experiences:
Domain Expertise
- 10+ years of project and program management experience in a banking or financial technology organization
- 3 to 5 years of experience managing a project team
- Experience in vendor management will be advantageous
- Strong knowledge of banking markets, products, processes and operations
- Experience supporting a transformation and/or digital projects
- Experience in Agile project management principles and practices will be advantageous
Qualifications:
- Bachelor's or Master's degree in Business, Banking and Finance or a relevant discipline
- Professional certification in PMP, PgMP, PMI-ACP will be advantageous
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