Salesforce Capability Development Specialist - Ho Chi Minh City, Việt Nam - Adecco

Adecco

Công ty đã được xác minh

Ho Chi Minh City, Việt Nam

1 tuần trước

Được đăng bởi:

Đức Nguyễn

Nhà tuyển dụng tài năng cho beBee

Mô tả

Job summary:

Ensure learning solutions and plans are appropriately proposed and carefully executed with the aim of enhancing salesforce capability on base of throughout learning needs analysis with multiple stakeholders
Ensure learning activities are quickly adapted to meet with operational and business needs
Continuously optimize learning experience that is diverse, engaging, effective

Responsibilities:

Learning Solutions implementation
Be responsible for executing effective learning activities while coordinating both internal and external learning resources:
Organize, implement & follow learning classes and workshops: oversee all activities of communication, organization, logistics, etc.

Closely followup learning activities to ensure learning plans are well executed and meet with business objectives
Manage and optimize salesforce learning database
Participate in managing training vendor relations and services;
Ensure effective collaboration with internal departments who are involved in learning
Develop and monitor various learning projects/ activities / channels, such as:
Digital learning platform: manage learning contents and user's database; exploit learning database; ensure continuous improvement of users experience and platform, etc;
Internal Experts & Trainers development program: develop and monitor pool of internal trainers and experts, organize training and coaching sessions / activities and exercises; follow and report participants' progress; etc;
Career development roadmap: consolidate and monitor Sales Managers' IDP; provide support in terms of methodology, tools and technique; consolidate and manage database of PD Successors, etc.

Learning Solutions Development

Assist Line management in developing effective plans to facilitate the building and enhancement of Salesforce team's capabilities: participate in evaluating learning needs, identifying gaps and developing learning solutions, learning plans accordingly.
Participate in creating, designing and continuously improve learning materials.
Propose and design learning evaluation tools.
Provide inputs to continuously enhance learning experience and engagement through a variety of learning approaches, methodologies, activities.
Provide inputs to enhance and customize training processes that exceed operational needs.

Team Management

Supervise and take lead career development for team members.

Any other tasks assigned by management level

Experience requirements:

Knowledge and skill

At least 3 years of experience in Learning / Training Management or Salesforce Capability Development
High effectiveness in Planning & Organizing, and as well as Project Management
High standard of execution excellence with attention to details
Structured thinking, good judgment and problemsolving skills
Good analytical skill: be able to consolidate, analyze and make use of large amounts of data of various nature
Excellence in listening and communicating (written and verbal)
Fluent communication in English
Proficiency in using Microsoft Office (Excel, PowerPoint, Word)

Competencies

Curiosity, open mindset, learning agility and adaptability
Basic Team management skill (experience in leading a small team is a plus)
High sense of responsibility

Education requirements:

Bachelor's degree in HR, Economics, Business Administration, Banking & Finance, Education & Training

Contact Person:

My Nguyen

Adecco