Guest Experience Manager Quản Lý Trải Nghiệm - Ho Chi Minh City, Việt Nam - Sofitel Saigon Plaza

Sofitel Saigon Plaza
Sofitel Saigon Plaza
Công ty đã được xác minh
Ho Chi Minh City, Việt Nam

1 tuần trước

Đức Nguyễn

Được đăng bởi:

Đức Nguyễn

Nhà tuyển dụng tài năng cho beBee
Mô tả

Hạn nộp: 30/03/2023


Mức lương:
Thỏa thuận

Nộp hồ sơ ứng tuyển
Thông tin cơ bản
Số lượng
1
Nơi làm việc
Quận - TP HCM
Giờ làm việc
Giờ hành chính
Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub
Ngành nghề
Kinh doanh & tiếp thị
Vị trí
N/A
Cập nhật

13/02/2023 18:07

Mô tả công việc

Be responsible as key objectives the continuous improvement and operational implementation of the Guest Experience and online reputation of the hotel by monitoring daily experience performance and Guest feedback, representing the Guest within the hotel and supporting GM on achieving positive results and Guest Experience targets.

Ensure full compliance of the Brand Assurance Program at the property, the implementation and follow-up of brand essentials/standards and quality programs, including related training, with the aim of ensuring brand consistency & excellence, while supporting optimal Guest Experience, increased satisfaction & loyalty
Quyền lợi được hưởng
Public holidays benefits (New Year, Lunar New Year, Liberation Day, International Labour Day, National Day, King Hung's Anniversary

Annual leave per year 12 days (+ 11 Public Holidays mentioned above)
Social insurance (8%), Health insurance (1.5%), Unemployment insurance (1%) during probation
24/7 Personal Accident Insurance
Parking fee
2 duty meals at Staff Canteen
Uniform covered by the Hotel
Carte Bienvenue
Yêu cầu công việc
At least 3 years of working experience in related field

Bachelor's Degree or Master's Degree in Tourism Hospitality or any other related field.
Luxury Hotel experience would be an asset.
Excellent managerial skills; a leader by objective and coaching
Excellent Communications skills
Fluent English is a must, other languages would be an asset
Dynamic and proactive
Ability to work under pressure.
Yêu cầu hồ sơ
Thêm việc làm từ Sofitel Saigon Plaza
Sofitel Saigon Plazaem tất cả việc làm của Sofitel Saigon Plaza