Sr. Product Development Specialist - Ho Chi Minh City, Việt Nam - Trusting Social

Trusting Social

Công ty đã được xác minh

Ho Chi Minh City, Việt Nam

1 tuần trước

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Đức Nguyễn

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Trusting Social

***- Havana Tower - 132 Ham Nghi, District 1, Ho Chi Minh- At office- Posted 54 minutes ago- Skills:

Project Manager

Business Analyst

Top 3 reasons to join us:

Job description:

Trusting Social is the leading Digital Identity & Payment Authentication service provider for the Banking & Financial sector in Vietnam, Indonesia, Philippines, and India, boasting over 30 existing clients, including banks, financial companies, and ewallets. Our TrustVision solutions empower clients to onboard customers digitally anytime and anywhere, detect fraud, and enable secure transactions using advanced facial recognition and AI models.

How you will make an impact in this role

As a Senior Product Development Specialist in Digital Identity & Payment Authentication Product at Trusting Social, you will participate in decisionmaking and prioritization to drive product strategy, roadmap, and development, addressing identity trust in the financial sector in Vietnam and other Trusting Social markets. You will have the ultimate responsibility for implementing product features that deliver worldclass Digital Identity/eKYC. Your role will involve delivering nextgeneration Digital Identity & Payment Authentication product offerings to our clients and playing a key role in ideating and cocreating new features tailored to Trusting Social's clients and market needs.
If you're genuinely passionate about building worldclass Digital Identity & Payment Authentication products and never settling for second place, join us on a journey of discovery to solve problems and deliver excellence.

Responsibilities

Understand market needs and customers' pain points, stay updated on market trends, participate in creating a compelling product vision, and develop a product roadmap quarterly and annually.
Obsess over customers to deliver the products they need, constantly study the products to understand every aspect and finetune them to meet customer needs.
Proactively engage in the endtoend product cycle of research, development, testing, deployment, and improvement.
Engage with clients and users to gather constant feedback and incorporate it into the product features.
Use data to understand product and feature performance, and suggest datadriven initiatives to improve the product and user experience.
Collaborate closely with Data Scientists and Product Managers to build a datainformed product roadmap.
Use data and client feedback to identify new fraud schemes. Advise clients with tailored use cases based on data and testing outcomes.
Provide expert opinions for enhancements/improvements of the product suite provided to clients.
Collaborate with Data Scientists and Engineers to ensure smooth and proper production implementation.
Manage data collection for product performance tracking and improvement.
Support sales in pitching and deployment for customers.

Your skills and experience:

Minimum

Good command of Vietnamese
3+ years of experience in product management along with 5+ years of overall work experience
Technical background with a degree in Computer Science, Engineering, or a related field
Ability to collect and analyze data from various sources, identify key insights, spot product opportunities, and inform product decisions
Willingness to roll up your sleeves and do whatever it takes to help your team win
Ability to maintain a keen attention to detail, multitask, and work well under pressure
Good interpersonal skills
Teamwork spirit, hardworking with enthusiastic attitudes
Strong learning ability and selfmotivation to acquire new knowledge
Capability to zoom in and out on a problem
Effective problemsolving skills under pressure

Preferred

Proven track record in Product Management
Experience with Banking & Financial B2B products, especially payment/ credit transfer solutions.
Familiarity with common data analysis toolkits, such as SQL
Knowledge of AI/Machine Learning topics
Experience in managing KYC process or fraud risk management for customer onboarding

Why you'll love working here:

Competitive compensation package, including 13thmonth salary and performance bonuses
Comprehensive health care coverage for you and your dependents
Generous leave policies, including annual leave, sick leave, and flexible work hours
Convenient central district 1 office location, next to a future metro station
Onsite lunch with multiple options, including vegetarian
Grab for work allowance and fully equipped workstations
Fun and engaging team building activities, sponsored sports clubs, and happy hour every Thursday
Unlimited free coffee, tea, snacks, and fruit to keep you energized
An opportunity to make a social impact by helping to democratize credit access in emerging markets.