- Proficiency in Salesforce administration
- Over 10 years of experience in business analysis, including leading and conducting detailed assessments
- Regular review and analysis of production logs to provide proactive solutions
- Comprehensive knowledge of I&IT business analysis, including maintaining relationships and advising on improvements Criteria:
- IT Knowledge and Experience:
- Demonstrated awareness of emerging IT trends and technologies
- Highly proficient in MS Office products and cloud-based technologies
- Experience with Amazon Web Services (AWS) technologies and contact center technology
- Familiarity with Salesforce administration and CRM product development
- Business Analysis Skills:
- Expertise in leading business analysis at various levels of detail
- Creation of procedures to deploy changes in production environment with minimal impact
- Ability to conduct gap analysis and develop business cases for IT initiatives
- Strong documentation skills for business requirements and technical specifications
- Public Sector/Healthcare Experience:
- Over 5 years of experience in public sector healthcare
- Familiarity with Public Sector Enterprise Architecture and Project Management Institute (PMI) standards
- Experience with large, complex IT health-related projects
- General Skills:
- Strong leadership, analytical, and problem-solving skills
- Exceptional interpersonal and communication abilities
- Effective consulting and negotiation skills
- Detail-oriented, flexible, and deadline-driven team player
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Mô tả
Ontario Government Client is actively seeking a Business Analyst. As a Business Analyst, where you have experience in conducting intricate business assessments and leveraging Salesforce administration. This pivotal role requires proactive problem-solving skills and a deep understanding of IT trends and technologies. The ideal candidate will excel in communication, possess strong leadership capabilities, and demonstrate a commitment to driving improvements in public-sector healthcare initiatives.
Note: The candidate is present on-site for three days each week.
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