Road Logistics Operations Specialist - Ho Chi Minh City, Việt Nam - Kuehne+Nagel
Mô tả
Are you looking for an exciting new opportunity to show case your skills? If so, then this is the perfect chance, within the greatest global logistics company.
-Your Role :Road Logistics Operations Specialist has general responsibility in customer service, order handling, truck planning, customs monitoring, data, KPIs control and to supervise all activities related to distributions, customs declaration per assigned customers. Be able to work multi tasks with strong focus.
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Your Responsibilities:
- Ensure truck availability/punctuality/condition check as truck plan.
- Ensure driver compliance on safety, receiving and delivery process.
- Follow up and require driver to acquire 100% on time delivery and other agreed KPIs.
- Advise customer for Customs regulation.
- Deal with Customs Broker Supplier to reduce the optional cost.
- Deal with Customs Broker Supplier & Customs officer to solves the issue.
- To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise.
- To monitor + report on the operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
- Daily communicate with KN team, subcontractor, customer and relevant parties to get smooth operation and seek for improvement.
- Ensure that the work schedules are correctly implemented and that jobs are effectively assigned and properly completed.
- Get forecast volume demand in balance with supplier capacity, cost and service quality.
- Support to organize events related to suppliers.
- Maintain good relationship with customers and subcontractors.
- Conduct operation in line with SOPs, working instructions.
- Deploy trainings to subcontractors, driver in receiving and delivery process to avoid any mistake and errors in delivery service.
- Maintain team work, productive working environment.
- Seek and assist in process improvement and operation cost saving.
- Assist transport Site manager in other task to achieve excellent operation
- Willing to work overtime / shift and adhoc task in case of need to complete service.
- Understanding of coordinating process of import and export for truck transportation/customs.
Your Skills and Experiences:
- Bachelor Degree or College graduated in Economics, Logistics & SCM, Import
- Export or relevant major.
- At least 2year working in the same position and strong experience in Custom clearance.
- Customer oriented.
- Good at Communication, Problem solving, Time and Job planning management skills.
- Strong attention to detail, good data management & structural thinking.
- Selfstarter, proactive manner & cando mindset.
- Proficient in Office skills & Systems.
Good Reasons to Join :
Our global logistics network, cutting-edge IT systems, in-house expertise and excellent customer service is proof of our dedication to be the market leader.
These attributes have placed us at the forefront of our industry, and positioned us to continue increasing the scope of our customer solutions and services.
Kuehne + Nagel gives employees the opportunity to learn and develop; to grow and perform to their fullest potential within a global work environment.
We offer performance driven remuneration and total rewards and benefits.-
About Kuehne+Nagel
With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
Trinh La
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