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Ho Chi Minh City

    General Operator - Ho Chi Minh City, Việt Nam - NodeFlair

    NodeFlair
    NodeFlair Ho Chi Minh City, Việt Nam

    Tìm thấy trong: Manatal GBL S2 T2 - 8 giờ trước

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    Mô tả

    Job Requirements:

    • At least one year of experience in Customer services.
    • Excellent communication skills in both English and Vietnamese.
    • Have attention to detail.
    • Strong time management skills.
    • Strong problem-solving skills.
    • Be a team player with a "can-do" attitude.
    • Be willing to work flexible shifts.
    • Able to work on special events and holidays.
    • The ability to work collaboratively in a fast-paced environment.
    • The ability to work under pressure is necessary.

    Job Responsibilities:

    • Professionally deals with customers' inquiries promptly.
    • Responsible for processing all transactions efficiently.
    • Suggest changes or improvements to increase accuracy and efficiency in the operations procedures.
    • Conduct department's reports.
    • Assist the General Manager in creating Operations documents.
    • Operate the firm's backend system.
    • Provide customer service.
    • Resolve and follow up on pending transactions, escalating where needed.
    • Ensuring all transactions are performed following the company's Compliance Rules.
    • Ad-hoc tasks.


    Benefits:

    • Friendly working environment, advanced learning & self-development, multi-disciplinary approach.
    • Birthday, Happy Hours.
    • Opportunity to meet and work with leading experts in many fields.

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